Principal, Business Systems Analysis

Location: Houston, Texas, United States of America

Company

hirify.global is a global eye care company developing products and solutions intended to improve sight and patient outcomes.

What you will do

• Partner with Houston manufacturing, Quality, Engineering, Supply Chain, Facilities, and site leadership to translate operational needs into technology solutions.
• Lead discovery, process analysis, requirements elicitation, solution definition, and evaluation of enterprise platforms, new capabilities, process changes, and legacy retirement.
• Lead implementations, enhancements, integrations, upgrades, and remediation from concept through operational transition, managing scope, milestones, dependencies, risks, resources, and acceptance criteria.
• Provide lifecycle leadership for assigned applications, including roadmaps, demand intake, release planning, documentation, access controls, incident and problem management, and end-of-life planning.
• Lead major-incident escalation, root-cause analysis, corrective actions, computer system validation, and computer software assurance for GxP systems.
• Identify opportunities for digitization, workflow optimization, analytics, automation, and responsible AI/ML use; develop business cases and support planning, budgeting, prioritization, and vendor discussions.

Requirements

• Bachelor’s degree or equivalent directly related experience; alternatives include high school plus 13 years, an associate degree plus 9 years, a master’s degree plus 2 years, or a PhD with no additional experience requirement.
• 5 years of relevant experience.
• Fluent ability to read, write, understand, and communicate in English.
• Ability to communicate complex topics clearly, facilitate decisions among stakeholders with competing priorities, and influence without direct authority.
• Ability to manage multiple priorities and operate effectively in a global matrix organization.

Nice to have

• Experience supporting GxP computerized systems and knowledge of current Good Manufacturing Practices, 21 CFR Part 11, data integrity, and risk-based CSV/CSA approaches.
• Experience with manufacturing and quality technologies including MES, ERP such as SAP, QMS, warehouse or supply chain systems, equipment integrations, data historians, reporting, and analytics platforms.
• Knowledge of IT/OT integration, interfaces, databases, networking, cybersecurity controls, identity and access management, and infrastructure dependencies.
• Experience with ServiceNow for incidents, requests, changes, application and asset records, and operational documentation.
• Experience with Agile, Waterfall, or hybrid delivery methods and tools such as Jira and Confluence.
• Strong analytical, problem-solving, decision-making, written communication, and executive-level presentation skills.

Culture & Benefits

• Inclusive environment that values diverse perspectives and contributions.
• Focused growth and development opportunities.
• Benefits include health and life insurance, retirement benefits, flexible time off for exempt associates, and PTO for hourly associates.
• Equal opportunity employer that participates in E-Verify and provides reasonable accommodation during the application process.