Business Analysis Manager (AI)

Location: In-office role based in Cleveland, OH, or Pittsburgh, PA. Work schedule is Monday-Friday, 8:00 AM-5:00 PM.

Base salary: $100,100-$204,490 annually, plus incentive eligibility.

Company

hirify.global is a banking and financial services corporation focused on customer experience, risk management, and inclusive workplace practices.

What you will do

• Manage one or more teams conducting research, discovery, requirements gathering, workflow analytics, and reporting.
• Lead business analysts in articulating business and complex IT requirements and aligning them with applicable functions.
• Communicate with key stakeholders to establish expectations and priorities for business processes.
• Consult on business cases covering scope, objectives, budget, schedule, and risk assessment.
• Establish metrics and processes to ensure requirements are fully met.
• Support automated solutions and AI technologies in operations workflows.

Requirements

• University or college degree; a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree.
• 5+ years of industry-relevant experience.
• Typically, at least 3 years of prior management experience.
• Knowledge of business needs, business processes, data analytics, management reporting, prioritization, and the Waterfall model.
• Competence in analytical thinking, business case justification, business process design, problem solving, project management, requirements analysis, and service request management processes.
• Bachelor's degree preferred as the stated education level.

Nice to have

• Experience with AI technologies and a proven record of implementing automated solutions into operations workflows.

Culture & Benefits

• In-office work environment with an emphasis on inclusion, collaboration, customer focus, risk management, change, and employee development.
• Full-time benefits may include medical, prescription, dental, vision, life and disability insurance, HSA, 401(k) match, pension, stock purchase plans, and dependent care support.
• Educational assistance, wellness programs, and financial incentives are available depending on eligibility.
• Paid time off may include parental leave, up to 11 holidays, 9 occasional absence days, and 15-25 vacation days depending on career level and service.

Hiring process

• Visa sponsorship and STEM OPT participation are not available for this position.
• Applicants requiring accommodation should contact hirify.global with “accommodation request” in the subject line and include their name, job ID, and preferred contact method, or call 877-968-7762 and say “Workday.”