Senior Business Analyst (AI)

Location: Remote or onsite in Springfield, MO; Puerto Rico; or Honduras. Monday–Friday, 8AM–5PM local time; availability outside primary hours and travel as needed are required.

Company

hirify.global delivers technology and business solutions for client operations, including complex P&C insurance initiatives.

What you will do

• Lead end-to-end business analysis for complex, high-impact P&C insurance client projects and independently manage the BA workstream.
• Gather, analyze, document, and control complex business, functional, and non-functional requirements from discovery through delivery.
• Design epics, features, user stories, acceptance criteria, traceability matrices, and implementation backlogs in ADO or JIRA.
• Lead sprint demonstrations, impact analysis, backlog refinement, user story mapping, effort estimation, and UAT planning and coordination.
• Build dashboards and advanced analytics models using SQL, Power BI, Tableau, or similar tools to support strategic decisions.
• Mentor and peer-review junior analysts; optionally supervise direct reports and support recruitment activities.

Requirements

• Bachelor’s degree in Business, Insurance, Information Systems, Finance, or a related field.
• 7+ years of business analysis experience, ideally including P&C insurance experience across policy, billing, and/or claims.
• Experience independently leading the BA workstream for a client implementation.
• Advanced proficiency with business analysis tools such as ADO, JIRA, Confluence, FigJam, Visio, and Lucidchart.
• Experience in process modeling, workflow automation, and requirements documentation.
• Expertise in Excel, SQL, Tableau, Power BI, or similar platforms.
• Strong knowledge of Agile, Scrum, and Waterfall methodologies; ability to define Gherkin Given-When-Then acceptance criteria.
• Deep knowledge of the P&C insurance lifecycle, including policy, billing, and claims; familiarity with machine learning, AI, or predictive analytics.
• Strong communication, stakeholder facilitation, strategic problem-solving, planning, coordination, decision-making, confidentiality, and ethical judgment.

Nice to have

• Duck Creek experience.
• CBAP, CCBA, PMI-PBA, SAFe POPM, CSPO, or equivalent certification.
• AINS or comparable P&C designation.

Culture & Benefits

• Collaborative, consultative culture focused on partnership, continuous learning, knowledge sharing, innovation, and results.
• Opportunity to work on enterprise-level insurance initiatives, collaborate with industry experts, mentor future leaders, and pursue career growth.
• Full-time employment with flexible and remote work opportunities.
• Competitive compensation, annual bonus opportunities, health, dental, and vision benefits, paid time off, and company holidays.
• Professional development, continuing education, career advancement, retirement savings, wellness programs, employee support, and company-sponsored events.