Senior Project Manager, Customer Experience (Investment Management Software)

Location: Reno, NV; New York, NY; San Ramon, CA; or Remote - USA. Must be work authorized in the United States without employer sponsorship. Domestic travel: 25–50%.

Salary: $104,000–$130,000 OTE annually; select locations may have an alternate range of $114,400–$143,000 OTE.

Company

hirify.global builds a front-to-back system of record for investment managers, using a single real-time data set and embedded AI to automate complexity and improve client experiences.

What you will do

• Lead end-to-end implementations of hirify.global enterprise cloud software for investment management customers.
• Define project goals and scope, allocate resources, establish timelines, and coordinate functional and technical teams.
• Act as the primary stakeholder contact, communicate progress, and manage expectations with internal and customer stakeholders.
• Manage project budgets, quality standards, risks, mitigation plans, issues, and project outcomes.
• Execute critical project tasks hands-on when needed to support delivery and successful go-live.

Requirements

• Bachelor’s degree in Finance, Business, Computer Science, Information Technology, or a related field.
• 5+ years of experience leading investment management software implementations in a customer-facing role.
• Knowledge of front-office and back-office investment management systems, workflows, and processes, including portfolio accounting, performance measurement, trading, reconciliation, data, compliance, and reporting.
• Proven project management track record and ability to coordinate functional and technical resources.
• Ability to work independently with general direction, manage competing priorities, and maintain strong organization and time management.
• Curiosity and ability to learn new software technologies quickly.
• Excellent interpersonal skills and ability to build relationships with internal and external stakeholders, including senior leadership.

Nice to have

• Understanding of Agile principles and software development lifecycles.
• Familiarity with Google Apps or Microsoft Office.
• Experience with Slack, JIRA/Confluence, and Mavenlink.
• Basic understanding of AWS, APIs, and serverless technology.
• Project management certification such as PMP, CAPM, or PRINCE2.

Culture & Benefits

• Collaborative, transparent, resilient, and high-performing culture with an emphasis on ownership, growth, and action.
• Unlimited vacation and educational and wellness reimbursements.
• $0-cost employee insurance plans.
• Company stock plan subject to the applicable Stock Option Agreement.
• Career advancement opportunities and the ability to contribute to the product.