Lead Product Manager - Portals Platforms

Location: Chicago, IL, USA; hybrid work with onsite attendance at least 8 times per month for employees within 50 miles of a hirify.global office. Chicago, New York, and Dallas are preferred locations. Ability to work US East Coast or Central hours; travel approximately 15%.

Salary: $118,300–$207,400 USD annually, plus eligibility for a bonus.

Company

hirify.global develops information, software, and workflow solutions, including CLC portal products such as MyCT and CT Advantage.

What you will do

• Create customer and business value through CLC portal products.
• Develop a deep understanding of customer workflows and identify meaningful problems to solve.
• Translate customer, market, workflow, and business insights into product priorities and measurable outcomes.
• Plan and conduct qualitative and quantitative customer research, experimentation, prototyping, launch, adoption, and continuous improvement.
• Use AI-enabled product development methods to accelerate learning, decision-making, prototyping, experimentation, and execution while maintaining accountability for outcomes.
• Collaborate with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts in a matrixed organization.

Requirements

• Bachelor’s degree or equivalent practical experience required; relevant professional experience or domain expertise may substitute where appropriate.
• Product Management experience in enterprise software, SaaS, information services, or similarly complex product environments.
• Experience using AI to accelerate customer understanding, insight synthesis, experimentation, prototyping, and product execution with strong human judgment.
• Experience applying AI and automation in product development to improve requirements definition, accelerate delivery, or enable intelligent product capabilities.
• Hands-on experience shipping products and experiences to clients in invoicing, billing, and financial services.
• Experience translating customer, market, workflow, and business insight into product priorities and measurable outcomes, including work across discovery, validation, launch, and continuous improvement.
• Experience building, launching, or improving AI-enabled products, capabilities, or workflows.
• Experience using customer feedback, experimentation, and product telemetry to improve product outcomes.
• Ability to lead product outcomes across distributed, matrixed, cross-functional organizations, align teams, manage dependencies, influence without direct authority, and communicate effectively with customers, delivery teams, and business partners.

Culture & Benefits

• Customer-obsessed, evidence-driven, AI-enabled product organization focused on continuous learning and improvement.
• Hybrid work model with required onsite attendance at least 8 times per month for eligible employees.
• Medical, dental, and vision plans; 401(k); FSA/HSA; commuter benefits; tuition assistance; vacation and sick time; and paid parental leave.
• Employees must participate in interviews without AI tools or external prompts; AI-generated responses or third-party interview support may result in disqualification.
• Applicants may be required to appear onsite at a hirify.global office during the recruitment process.

Hiring process

• Participate in interviews independently, without AI tools, virtual backgrounds, or third-party prompts; in-person interviews are included in the process.
• Be prepared to appear onsite at a hirify.global office if required.