Product Manager (Fintech)

Location: Mexico; hybrid work with flexible office or remote options

Company

hirify.global develops banking products and an in-house card delivery channel supported by ambassadors, mobile applications, and operational tools.

What you will do

• Own the development and performance of Ambassador Delivery as a product and operational channel.
• Analyze product and operational metrics, identify root causes, and drive data-based improvements.
• Improve customer activation, cross-sell conversion, delivery completion, cost per meeting, and ambassador productivity.
• Develop incentive schemes, performance tracking, operational dashboards, the ambassador mobile app, and internal management tools.
• Formulate hypotheses, run A/B tests and experiments, and evaluate their impact.
• Collaborate with Operations, regional managers, Engineering, and Analytics to develop the Ambassador Platform for additional banking services and task-based operational scenarios.

Requirements

• 4+ years of Product Manager experience, preferably with operational products or performance-driven business processes.
• Strong analytical skills and hands-on experience with conversion, cost, productivity, efficiency, and other product and operational metrics.
• Ability to independently analyze performance data, identify root causes, and translate insights into actionable improvements.
• Experience defining and tracking KPIs, working with dashboards, and collaborating with analytics teams on data quality and transparency.
• Experience formulating product hypotheses, prioritizing initiatives by business impact, and evaluating results through data and experiments.
• Strong understanding of end-to-end operational processes and experience improving business performance through product and process changes.
• Experience designing and running A/B tests and product experiments.
• Strong stakeholder management and communication skills across operational, technical, and cross-functional teams.
• Hands-on approach, willingness to work deeply with operational details and regional teams, and B2 or higher English for communication with an international team.

Nice to have

• Previous experience as a Product Analyst or Data Analyst.
• Experience with delivery, logistics, field operations, or other operations-heavy products.
• Hands-on experience with SQL, BI tools, or advanced product analytics.

Culture & Benefits

• Innovative, high-tech environment focused on creative solutions and challenging incumbent finance practices.
• Open feedback, transparent communication, collaboration, and recognition of achievements.
• Relocation support to Mexico with assistance for the employee and family.
• Flexible work from an office or remotely.
• Healthcare coverage, annual leave, and paid sick leave according to applicable policies.
• Education budget for language lessons, professional training, and certifications, plus a wellness budget for mental health and fitness reimbursements.