Junior Systems Analyst (CMS)

Location: Remote, with McLean, Virginia listed as the associated location; occasional travel under 10% may be required for project needs, client meetings, team events, or training.

Salary: $65,000–$90,000 annually.

Company

hirify.global delivers technology-enabled solutions and transformation services to defense, civilian, and homeland security customers.

What you will do

• Provide tier 1 and tier 2 software and application support for web-based systems serving federal clients.
• Respond to user questions, troubleshoot user experience issues, and provide user management and customer service.
• Enhance, maintain, administer, and monitor web applications, content management systems, infrastructure, uptime, performance, and system health.
• Test, troubleshoot, debug, and upgrade software for responsiveness and efficiency.
• Create, implement, and validate security and data protection settings while handling Controlled Unclassified Information in accordance with safeguarding requirements.
• Draft and update technical documentation and participate in client meetings; after-hours support and testing may be required.

Requirements

• Bachelor’s degree.
• At least 2 years of overall experience, including at least 1 year in web development, application administration, or Linux administration.
• Understanding of service desk environments, tier 1, tier 2, and tier 3 support, and SLA requirements.
• Public Trust eligibility and ability to obtain and maintain a Public Trust or Suitability Determination, subject to the required federal background investigation.
• U.S. citizenship or current full-time authorization to work in the United States is required.
• Applicants must be able to handle Controlled Unclassified Information and comply with applicable safeguarding and compliance requirements.

Nice to have

• Hands-on Linux administration experience.
• Experience supporting enterprise content management systems such as Drupal, WordPress, or OpenText.
• Experience supporting databases.
• Experience with GitHub, GitLab, Jenkins, business systems, and automation.
• Experience as a Systems Analyst or Web Master.

Culture & Benefits

• Remote work with occasional travel of less than 10%, communicated in advance whenever possible.
• Contingent employment depends on hirify.global receiving the associated contract award and completion of required background or clearance verification.
• Medical, dental, and vision coverage; life insurance; short- and long-term disability coverage.
• 401(k) retirement plan, paid time off, and family leave.
• Training and development opportunities.
• Equal opportunity workplace with reasonable accommodation available during hiring.

Hiring process

• Employment is contingent on the successful award of the associated contract and completion of required background investigation or security clearance verification.
• Visa sponsorship is not available.
• Reasonable accommodation requests during hiring may be directed to hr@hirify.global.com.