Client Operations Coordinator

Location: Fully remote; applicants must be based in LATAM (Latin America) only. Applications from outside LATAM are not considered.

Company

hirify.global operates in a client-service and digital advertising environment.

What you will do

• Maintain client records, sales orders, operational data, and client tiers in NetSuite.
• Perform data-quality checks and complete administrative updates that cannot be automated.
• Organize client agreements, signed paperwork, Insertion Orders, Purchase Orders, notarization requests, and related documentation in Google Drive.
• Coordinate billing inquiries, invoice disputes, prepayments, outstanding payments, and status updates between clients, Client Services, and Finance.
• Track requests, follow up with stakeholders, and support departmental expense and budget tracking.
• Identify improvements to administrative workflows and documentation processes.

Requirements

• Previous experience in operations, administrative coordination, project coordination, or business support.
• Ability to manage multiple operational workflows and high volumes of requests accurately and on time.
• Excellent attention to detail, organizational skills, and ability to work independently.
• Fluent English with strong written and verbal communication skills.
• Experience with business systems, operational databases, or tools for managing client records and documentation.
• Proficiency in Google Workspace and task-management platforms such as Asana, Jira, Monday.com, or similar tools.
• Strong communication and cross-functional coordination skills.
• Comfort working with invoices, financial documentation, and operational reporting.

Nice to have

• Previous experience with CRM/ERP systems, particularly NetSuite.
• Experience in digital advertising, marketing agencies, or other client-service environments.

Culture & Benefits

• USD compensation.
• Fully remote work from anywhere within LATAM.
• 31 days of paid time off: 21 days of annual leave and 10 days of sick leave.
• Learning resources and clear growth pathways.
• Virtual team events, including cooking classes, yoga sessions, and quizzes.
• Trust-based culture focused on ownership, open communication, and results.

Hiring process

• 45-minute screening interview with a recruiter.
• Two-day test assignment followed by a team interview of up to 45 minutes.
• Final interview of up to 45 minutes with the VP of People & Culture, followed by an offer if successful.