Sr. Coordinator, Loan Operations (Mortgage Lending)

Location: Hybrid role in Southington, Connecticut, United States

Base pay: $36,750–$59,000 USD annually.

Company

hirify.global is a global financial services organization undergoing a customer-centric, technology-driven transformation.

What you will do

• Process residential and consumer loan applications, including loan setup, modifications, subordinations, initial disclosures, and investor stacking orders.
• Order, receive, review, and reconcile appraisals, title, credit, flood, income, asset, condominium, and employment verification documents.
• Act as the primary contact for borrowers, loan officers, underwriters, realtors, attorneys, correspondent lenders, vendors, and other stakeholders.
• Review files for missing or incorrect information, research and correct errors, and resolve underwriting and closing conditions.
• Coordinate pipeline management activities, escalate deadline or client issues, and maintain timely communication.
• Complete regulatory activities related to CIP, OFAC, appraisal delivery, disclosures, ECOA, FACTA, and HMDA while meeting productivity and key-date requirements.

Requirements

• Proven experience as a loan processor or in a similar financial-sector role, including at least 1 year processing residential or consumer loan transactions.
• At least 1 year of strong knowledge of home loan products, programs, and industry-standard documentation guidelines.
• Understanding of loan underwriting and processing procedures, legislation, and industry best practices.
• Proficiency with loan processing software, including Encompass or Nautilus.
• High school diploma or GED required.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel.
• Excellent written and verbal communication, collaboration across teams, ability to work in a fast-paced environment, and comfort with strict deadlines.
• Ability to develop concrete solutions and address root-cause problems.
• Must be legally authorized to work full time in the United States without employer sponsorship.

Nice to have

• At least 1 year of experience assessing errors or omissions in credit, income, appraisal, condominium, or asset documentation.
• Established work history or equivalent experience, training, military service, or education.

Culture & Benefits

• Hybrid working arrangement in Southington, Connecticut.
• Competitive annual base pay and benefits supporting employees, families, and well-being.
• Inclusive and accessible workplace with reasonable accommodations available during the application process.
• Strong risk culture emphasizing proactive and responsible risk management.
• Frequent sitting, standing, and walking; occasional light lifting or moving of equipment or furniture may be required depending on location.

Hiring process

• Submit an application for the role.
• Contact TAOps@hirify.global.us to request application assistance or accommodation.