Technical Sales Specialist (APAC)

Location: Remote in Malaysia; frequent regional travel across Asia Pacific, including domestic and international on-site customer support.

Company

hirify.global provides advanced automation solutions for the semiconductor and Life Sciences markets, including laboratory automation systems for pathology and clinical diagnostics.

What you will do

• Identify new business opportunities and support expansion of the installed customer base across Asia Pacific.
• Analyze laboratory workflows, conduct site visits, and recommend suitable products and configurations.
• Build relationships with laboratories, end users, channel partners, and distributors to support account growth.
• Deliver technical training remotely and on-site to customers, partners, and Customer Solutions Specialists.
• Provide operational and maintenance support, track problems and corrective actions, and escalate product non-conformance trends.
• Coordinate high-level on-site support, corrective maintenance, instrument installation, and qualification in pathology laboratories.

Requirements

• Degree in Medical Sciences or a related field, with 3–5 years of relevant experience in a similar role.
• Successful experience in sales or business development within healthcare, preferably diagnostics.
• Experience with laboratory automation solutions; knowledge of medical laboratories is highly valued.
• Excellent written and verbal English communication, interpersonal, influencing, and commercial skills.
• Ability to troubleshoot complex customer challenges, provide customer-focused support, manage multiple priorities, and take ownership of results.
• Current full driver’s license and a reliable vehicle for local travel.
• Valid passport and willingness to travel as needed; regional travel is expected for 40–50% of the time.

Culture & Benefits

• Remote work arrangement in Malaysia with customer support delivered both remotely and on-site.
• Work in a collaborative, inclusive, and equal-opportunity environment.
• Flexibility in work arrangements may depend on the role and business needs.