Technical Writer II (API)

Location: Remote from anywhere in Slovakia or the Czech Republic; offices available in Bratislava, Brno, and Prague.

Company

hirify.global builds an agentic AI platform for personalization, including autonomous search, conversational shopping, and autonomous marketing, serving more than 1,400 global brands.

What you will do

• Create and maintain API references, integration guides, code examples, feature documentation, and release notes using OpenAPI specifications.
• Test API setup and integration flows, make API calls, and ensure documentation reflects actual product behavior.
• Write documentation for developers, AI assistants, and search tools, using Markdown and GitHub pull requests for review and publishing.
• Identify usability issues in documentation, error messages, naming, and integration experiences.
• Collaborate with Product, Engineering, Support, Client Services, and Sales to improve documentation based on priorities and user feedback.

Requirements

• Excellent written English with the ability to explain complex ideas clearly, concisely, and accurately.
• A couple of years of experience writing product documentation, user guides, and software release notes.
• Ability to read API documentation and a basic understanding of REST and JSON.
• Experience using Git and GitHub.
• Hands-on use of LLMs in day-to-day work and an understanding of their strengths and limitations.
• Curiosity, initiative, collaborative communication, attention to detail, and the ability to verify facts against the product.

Culture & Benefits

• Virtual-first work environment with flexible working hours, freedom, and responsibility for results.
• Access to hirify.global hubs across three continents and company events.
• Five paid days off for volunteering, subject to employment type.
• Annual professional education budget of $1,500, personal development workshops, and communication coaching.
• Employee Assistance Program, Calm subscription, quarterly additional DisConnect days, sports, yoga, meditation, and extended parental leave of up to 26 calendar weeks for primary caregivers.
• Role-dependent stock or options, company performance bonus, referral bonus of up to $3,000, and work-anniversary rewards; benefits are subject to employment type.