Claim Handler CH2 (Motor Claims)

Location: Liverpool; hybrid, with 1 day in the office and 4 days from home

Company

hirify.global provides claims handling services for corporate clients.

What you will do

• Manage pre-litigated motor claims up to £25,000, including high-value and complex matters, from inception through settlement.
• Manage litigated motor claims up to £10,000.
• Identify cases suitable for early litigation based on prospects of success and risk.
• Maintain accurate case data and provide consistent service and productivity.
• Communicate with clients and collaborate with colleagues.
• Mentor and train team members and act as a technical referral point.

Requirements

• Essential experience handling pre-litigated ULR RTA matters.
• Experience across the full claims cycle, including initial quantum assessment, liability investigation, and settlement negotiation.
• Experience using Microsoft Word, Excel, and email.
• Customer service experience.
• Excellent attention to detail, negotiation, communication, and organisational skills.
• Ability to mentor and support new starters.
• Qualified solicitor or CILEX with the necessary practice rights; CILEX Lawyers will also be considered.

Nice to have

• Litigation claims-handling experience.
• Knowledge of Loss of Use and Loss of Standing Charge.
• Experience mentoring junior team members.
• Litigation knowledge.

Culture & Benefits

• Permanent, full-time employment.
• 35 hours per week, Monday to Friday, 9:00 a.m. to 5:00 p.m., with a 1-hour unpaid lunch break.
• Hybrid working arrangement with 1 office day and 4 home-working days each week.