IT Support Engineer (Jurong East)

Location: Singapore; onsite technical support position

Company

A leading multinational manufacturing organization with an established operational hub in Singapore, focused on operational excellence, workplace innovation, and reliable technology services.

What you will do

• Provide hands-on and remote technical support for enterprise hardware, workplace endpoints, operational technology, and audiovisual meeting systems.
• Manage incident workflows and service requests through enterprise service management platforms while meeting target response times.
• Administer device lifecycle activities, including staging, configuration rollouts, asset tracking, and audit reconciliations.
• Support corporate technology deployments, network infrastructure rollouts, and facility maintenance tasks at the site.
• Guide users through technology best practices, onboarding, and corporate information security standards.

Requirements

• At least 2 years of experience in onsite end-user support, desktop engineering, or site technology operations, ideally in an industrial or operational plant environment.
• Diploma, associate degree, or degree in Computer Science or Information Technology.
• Hands-on experience administering Windows endpoints, mobile operating systems, network connectivity, and peripheral devices.
• Working knowledge of Microsoft 365, Teams, and ServiceNow ticketing systems.
• Strong diagnostic and problem-solving skills, service orientation, and ability to work with global infrastructure teams.

Culture & Benefits

• Full-time contract position supporting an established Singapore operational hub.
• Work includes onsite support with remote technical assistance where required.
• Apply online through the application button.