Distribution Technology Coordinator - Asia Pacific (m/f/d)

Location: Singapore; hybrid working options.

Company

hirify.global is a hospitality consultancy representing more than 300 independently owned luxury hotels in over 60 countries and part of the Marriott International portfolio.

What you will do

• Configure, maintain, and optimize CRS platforms including SynXis and MARSHA, along with related Marriott and distribution systems.
• Monitor connectivity and performance across OTAs, GDS, IDS, voice, direct, and mobile booking channels; troubleshoot issues and coordinate third-party resolution.
• Support more than 300 hotels with system use, connectivity, distribution performance, onboarding, and training.
• Manage hotel content, rate loading, rate parity, distribution strategy, and OTA/GDS connectivity for public, negotiated, campaign, consortia, and group rates.
• Collaborate with Commercial Strategy, Sales, Digital Marketing, RFP and Travel Trade, Reservations, and Account Management on distribution projects.
• Provide guidance to interns and contribute to process, connectivity, and performance improvements.

Requirements

• Degree in Hospitality Management, Business Administration, Information Technology, or a related field.
• Experience with hotel distribution systems is advantageous, including CRS, PMS, RMS, OTA, and Marriott systems.
• Strong technical aptitude with the ability to learn and troubleshoot systems.
• Experience with Microsoft Office, especially Excel, and the ability to analyze data and solve problems logically.
• Familiarity with XML messages and HTML is advantageous but not required.
• Fluency in English and Mandarin is required to support Mandarin-speaking hotel partners and stakeholders.
• Strong analytical, problem-solving, logical reasoning, attention-to-detail, communication, interpersonal, prioritization, and cross-cultural collaboration skills.
• Ability to work independently, manage multiple priorities, deliver under pressure, and adapt to evolving technology and distribution trends.

Nice to have

• An additional language.
• Experience with SynXis, MARSHA, SiteMinder, MEWS, Opera, StayNTouch, Protel, Infor, Duetto, IDeaS, HappyHotel, Booking.com, Expedia, Agoda, Trip.com, Tablet, Mr. & Mrs. Smith, DAC, HPP, Product Catalog, MaRFP, and mPortal.

Culture & Benefits

• Hybrid working options within an international team representing more than 39 countries.
• Experience in the luxury boutique hotel market.
• Employee discounts and special offers at member hotels and brand partners, including Marriott Explore rates.
• Career development opportunities in an international company.
• Equal opportunity employer committed to diversity and inclusivity.

Hiring process

• Apply online and submit the application without a picture.