Social Content Creator (AI Ecommerce)

Location: New York City, USA. Willingness to travel to capture stories with teams and customers, including at events and in Paris, Toronto, and New York.

Salary: $77,885–$101,304 plus 0%–0.006% equity.

Company

hirify.global builds a unified AI agent and customer support platform that helps ecommerce brands sell, support, and re-engage customers across the customer journey.

What you will do

• Understand the pressures, ambitions, and experiences of CX managers and ecommerce teams and turn insights into original concepts, scripts, recurring formats, and video series.
• Own video production from concept through scripting, filming, editing, captions, sound, visual style, and delivery, primarily for social platforms.
• Adapt cultural moments and trends to hirify.global and its audience while contributing video ideas to broader brand campaigns.
• Find and develop customer stories, help employees and customers feel comfortable on camera, and create content that reflects their personalities and experiences.
• Partner on content packaging and distribution, review audience performance, and iterate on formats, openings, and storytelling approaches.
• Help establish a sustainable production rhythm and recognizable hirify.global identity through original formats that increase attention, engagement, sharing, and retention.

Requirements

• Portfolio showing creative ability, including personal, brand, freelance, or independently developed work.
• Evidence that content earned audience attention through watching, sharing, discussion, or repeat viewing, with an explanation of personal contribution.
• Strong creative judgment and the ability to explain why an idea, opening, edit, or format works for a particular audience.
• Practical video skills covering idea development, writing, filming, and editing finished pieces.
• Understanding of social platforms and how audiences watch and interact with content.
• Curiosity about people and the ability to identify relatable details and compelling stories.
• Test-and-learn mindset: ability to ship quickly, assess results, iterate, and use unsuccessful experiments as data.
• Initiative, openness to feedback, and ability to improve work through collaboration.
• Willingness to travel to capture stories with teams and customers.
• Creators early in their careers and candidates from outside tech are welcome; a particular degree, job title, or number of years in B2B marketing is not required.

Culture & Benefits

• Creative-agency-style marketing team focused on experimentation, audience understanding, and distinctive storytelling.
• Direct collaboration with the Head of Marketing, Staff Content Marketer, and colleagues responsible for customer stories, distribution, and brand alignment.
• Five weeks of vacation according to applicable local PTO laws, paid sick leave, and 16 weeks of paid parental leave.
• Private health insurance, retirement pension, MacBook Pro, and a personal lunch credit card.
• Up to $700 USD for a home workstation and up to $2,000 USD annually for learning materials, courses, training, and coaching.
• Quarterly online company-wide summits and annual team and company retreats; access to premium AI tools and an annual learning and development budget.

Hiring process

• Recruiter conversation with Gerard, followed by an interview with Hiring Manager Louis.
• Portfolio conversation with Louis and Deana covering selected work, creative choices, personal contribution, and lessons learned.
• Short video exercise based on a brief, followed by a discussion of the approach and choices with Louis and Deana. Include links to several pieces and a short explanation of what was personally created; personal projects are welcome.