Site IT Lead (Microsoft 365)

Location: Manila, Philippines; hybrid workplace

Company

hirify.global Corporation is a global agricultural sciences company developing crop protection technologies to improve agricultural productivity and resilience.

What you will do

• Lead day-to-day site IT operations and end-user services, including endpoints, meeting room technology, printing, connectivity, local infrastructure, and Level 2 support.
• Coordinate with service desks, global and regional IT teams, managed service providers, and vendors to maintain reliable services.
• Manage onboarding, transfers, offboarding, site documentation, support procedures, and escalation paths.
• Support networks, servers, storage, workplace and audiovisual services; coordinate maintenance, technology refreshes, office moves, and site projects.
• Manage the full IT asset lifecycle, including forecasting, procurement, inventory, deployment, refresh, disposal, and audit evidence.
• Drive cybersecurity compliance, patching, vulnerability remediation, business continuity, audits, user training, IT roadmaps, KPIs, budgets, risk management, and technology adoption.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent relevant experience.
• At least 5 years of progressive experience in IT infrastructure, workplace technology, or end-user services, including hands-on site support.
• Experience supporting Windows endpoints, Microsoft 365, identity and access, networking, meeting room technology, and enterprise business applications.
• Working knowledge of IT service management practices covering incident, request, problem, change, asset, and knowledge management.
• Experience coordinating vendors, procurement, technology refreshes, office or site projects, and operational maintenance.
• Practical understanding of cybersecurity controls, endpoint compliance, vulnerability remediation, business continuity, and audit support.
• Ability to liaise with IT, functional, and business leaders; supervise, support, and coach team members; and drive KPIs and continuous improvement.

Nice to have

• Experience with ITSM, user and device management, reporting, or automation platforms such as ServiceNow, Microsoft Intune, Microsoft Entra ID, Power BI, or Power Automate.
• ITIL Foundation, Microsoft, Cisco, or relevant project management certification.

Culture & Benefits

• Work in a hybrid setup supporting hirify.global locations and employees across the Philippines.
• Contribute to a culture focused on integrity, safety, respect, results, diversity, and inclusion.
• Support innovation in agricultural sciences and crop protection technology.