Senior Engineer, Enterprise Voice & AV

Location: Manila, Philippines; based at the Ecoprime Building in Taguig City. Hybrid schedule with 3 days per week in the office, a 2pm PHT mid-shift start, and occasional out-of-hours or weekend work for change implementations.

Company

Join hirify.global, a global market infrastructure provider connecting clients to liquidity and data solutions through more than 60 offices in 27 countries.

What you will do

• Design, implement, and support enterprise voice, Unified Communications, and audiovisual solutions.
• Lead migration initiatives, including moving AudioCodes SBCs to AWS and replacing legacy Cisco gateways with AudioCodes SBCs.
• Provide advanced troubleshooting for voice, video, IPTV, Cisco IP phones, Teams Direct Routing, and Microsoft Teams Rooms.
• Develop PowerShell, Python, Bash, or similar automation for SBC provisioning, monitoring, alerting, migrations, and operational efficiency.
• Maintain proactive monitoring frameworks and act as the L2/L3 escalation point for complex voice, AV, and MTR issues.
• Follow Permit to Operate and Change Control processes while collaborating with teams across global regions.

Requirements

• Extensive knowledge of enterprise voice technologies, Unified Communications, and Trader Voice.
• Deep expertise in AudioCodes SBC configuration, migration, cloud deployment, and SIP trunking best practices.
• Hands-on experience implementing AudioCodes SBCs on premises and in AWS.
• Solid understanding of LAN/WAN networking and IP telephony operations.
• Proven experience with Microsoft Teams Direct Routing and enterprise voice integration.
• Proficiency in PowerShell, Python, Bash, or similar scripting languages for automation and orchestration applied to network and voice analytics.

Nice to have

• Experience with Cisco Unified Communications, Cisco CUBEs, and legacy gateway replacement; CCNP or CCVP certification.
• Experience supporting Microsoft Teams Rooms, Logitech AV, digital signage, and IPTV platforms.
• Familiarity with AI-powered analytics and automation for voice operations and monitoring.
• Experience working in a global, multi-region support model.

Culture & Benefits

• Work as part of a global Voice and AV engineering team supporting hirify.global services from Manila.
• Collaborate with internal teams across global regions.
• Follow a hybrid arrangement with three days of regular office attendance each week.
• Provide occasional out-of-business-hours and weekend support for implementation changes.
• Work in an inclusive environment focused on collaboration, diverse perspectives, and continuous cultural improvement.