Infrastructure Engineering Specialist (Unified Communications)

Location: Taguig City, Philippines

Company

hirify.global operates in the insurance industry and delivers technology and infrastructure services across distributed environments.

What you will do

• Build, administer, support, and maintain Unified Communications infrastructure solutions in line with QBE and divisional policies.
• Design, implement, and operate IT infrastructure technologies and translate business needs into technical system designs.
• Collaborate with specialists, engineers, stakeholders, and third parties to integrate, deliver, and operate infrastructure services.
• Own technical problems, troubleshoot issues across technology capabilities, and provide solutions that meet business requirements.
• Maintain the full service-delivery lifecycle and ensure IT products and vendors deliver effective services.
• Identify and assess domain risks, lead risk-related discussions as a subject-matter expert, and support informed risk-based decisions.

Requirements

• Some relevant work experience.
• Tertiary degree or an equivalent combination of education and work experience.
• Ability to maintain the security, confidentiality, and integrity of information systems in compliance with applicable legislation and regulations.
• Skills in communication, critical thinking, customer service, information security, problem solving, stakeholder management, and troubleshooting.

Nice to have

• Experience in regulated industries, ideally financial services, within large distributed environments.
• Experience working within an ITIL service management framework.

Culture & Benefits

• Full-time employee position.
• Work involves collaboration with infrastructure specialists, engineers, stakeholders, and third-party providers.
• Infrequent travel of approximately 1–4 trips annually is specified in the US-only section.
• QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction where it operates.

Hiring process

• Submit an application by clicking “Apply” and following the step-by-step process.