Senior Member of Technical Staff, Platform Engineer (Infra)

Location: San Francisco, CA; full-time onsite five days per week. The company also has offices in New York City and London; select roles may be remote across the U.S.

Salary: $200,000–$265,000 annual base salary, depending on experience, skills, and location.

Company

hirify.global builds AI agents and an end-to-end platform that automates manual workflows across freight, warehousing, logistics, and the broader physical economy.

What you will do

• Scale infrastructure to support millions of AI agent runs per day, addressing capacity, performance, and reliability challenges.
• Make the platform portable across cloud providers and on-premises customer environments.
• Design and manage enterprise integrations involving identity, private networking, certificate-based authentication, and data residency.
• Own observability and incident response, including alerting, on-call operations, and post-mortems.
• Improve developer productivity across local development, CI, deployments, and production debugging.
• Set technical direction for platform scalability and reliability while owning complex infrastructure problems.

Requirements

• 5+ years in infrastructure, platform, or SRE roles; depth and judgment are valued more than an exact experience count.
• Experience joining an early-stage company or team and helping it scale is preferred within the stated experience profile.
• Deep production experience in at least one area: databases, distributed systems, cloud infrastructure, observability, or application frameworks and runtimes.
• Evidence-based technical decision-making, including setting SLOs, prioritizing performance work, planning capacity, finding bottlenecks, and understanding system failure modes.

Nice to have

• Experience with TypeScript, Postgres, Redis, Google Cloud, OpenTelemetry, and Datadog.

Culture & Benefits

• In-person workplace with most employees working from the office five days per week.
• Health, vision, dental, life, accidental, and short-term disability coverage.
• Take-what-you-need paid vacation, paid parental leave, 401(k) option, and a yearly learning and development stipend.
• Equity, commuter benefits for Bay Area and New York employees, late-office Uber stipend, and catered office meals.
• On-site gym in the San Francisco office, monthly happy hours, annual company offsites, and an onboarding trip for remote employees.

Hiring process

• Recruiter conversation lasting approximately 30 minutes.
• Hiring manager conversation and technical screen lasting approximately 60 minutes.
• Final interview lasting 3–4 hours, followed by a brief background and reference check.
• The process may vary depending on the role and circumstances.