Manager, Community - BioShock Franchise (Gaming)

Location: Hybrid, with three days per week in the Los Angeles, California office from Tuesday through Thursday; Novato, California is also listed as a location.

Salary: $103,700–$153,500 per year in California at the start of employment; additional bonus and/or equity may apply.

Company

hirify.global develops and publishes major video game franchises, including BioShock, NBA hirify.global, Borderlands, Mafia, Civilization, XCOM, WWE hirify.global, TopSpin, and PGA TOUR hirify.global.

What you will do

• Drive community management strategy and execution for the BioShock franchise across Steam, Discord, Reddit, and other platforms.
• Build and maintain community channels, engage players, and advocate for their needs with development, marketing, social, influencer, communications, and studio partners.
• Use analytics and social listening tools to identify player needs, measure sentiment, and produce reports for marketing and development teams.
• Create feedback loops and community programs that celebrate, engage, and grow the fan base.
• Identify creator opportunities and coordinate marketing requests, player-response messaging plans, and moderation guides with external agencies.
• Align community activations and performance metrics with broader Go To Market strategies.

Requirements

• 4–6 years of experience in a comparable digital community-building and/or social role within gaming, media, or entertainment.
• Experience engaging and growing core entertainment communities and building long-term fan relationships.
• Strong understanding of community management platforms and the creator and influencer ecosystem, especially Steam, Reddit, Twitch, YouTube, and Discord.
• Extensive knowledge of analytical tools including LevelUp, Radarly, Discord analytics, Tubular, and Sprinklr, with the ability to build reports and feedback processes.
• Extensive knowledge of the video game landscape and specific knowledge of the BioShock franchise.
• Ability to aggregate, synthesize, and analyze data and communicate findings cross-functionally.
• Highly collaborative, creative, organized, timely, communicative, proactive, and willing to execute hands-on.
• Must be legally authorized to work in the United States without current or future employer sponsorship.

Culture & Benefits

• Inclusive, equal-opportunity workplace focused on empowered and supported teams.
• Regular, full-time employees may receive medical, dental, vision, and life insurance; paid holidays, vacation, sick leave, parental and compassionate leave.
• Additional benefits may include mental health and wellness programs, family planning support, commuter benefits, and fitness expense reimbursement.
• Eligibility may include participation in a 401(k) plan and Employee Stock Purchase Program.
• The role is an at-will position, and base salary or other compensation and benefit programs may be modified at the company’s discretion.
• hirify.global Publishing does not provide visa sponsorship or assistance for this position.