Client Enablement & Solutions Specialist (Workforce AI)

Location: Remote, United States

Salary: $36.06–$50.48 hourly, equivalent to $75,000–$105,000 annually

Company

hirify.global is a rapidly growing healthcare workforce solutions provider delivering technology-enabled services, talent marketplaces, and contingent labor management software.

What you will do

• Lead client discovery sessions covering staffing and scheduling practices, workflows, technology configurations, and business needs.
• Recommend solutions and align discovery outcomes with Workforce AI capabilities.
• Configure, validate, and test client environments, workflows, data, and forecasting logic before go-live.
• Identify and escalate defects in partnership with Product, QA, Engineering, and Workforce AI leadership.
• Develop and deliver role-specific training, facilitate UAT, and maintain job aids, user guides, and enablement resources.
• Support go-live readiness, post-live transition, implementation playbooks, continuous improvement, and scalable frameworks.

Requirements

• Prior experience as a healthcare staffer, scheduler, or related workforce management practitioner.
• Hands-on experience with technical training, scheduling technology, and supporting users through system adoption.
• Experience using or supporting UKG WFM Pro, including implementation or rollout experience.
• Experience working in a newly formed role or rapidly evolving organization.
• Strong critical-thinking skills for resolving complex issues in dynamic client environments.
• Excellent written and verbal communication skills, including the ability to simplify complex concepts for diverse audiences.
• High attention to detail, strong organizational skills, and the ability to manage multiple priorities.
• Collaborative and proactive mindset with a commitment to exceptional customer experience.

Culture & Benefits

• Work with a small, nimble, growing team on a high-visibility product transforming healthcare staffing and scheduling.
• Free premium medical, dental, life, and vision insurance, plus a generous 401(k) match.
• Paid sick leave is provided according to applicable state, federal, and local laws.
• Unlimited DTO, virtual wellness classes, company-sponsored virtual events, team-building activities, and birthday recognition.
• Bonuses and other benefits may be available at manager discretion or where required by law.