AI Architect

Location: New York City, United States; hybrid. Supports the AMER region and requires travel of up to 25% at peak times.

Salary: $114,000–$163,200/year base pay for candidates based in the United States. Expected OTE of $134,000–$192,000/year includes bonus or commission.

Company

hirify.global is a customer engagement platform that helps brands deliver cross-channel messaging, journey orchestration, AI-powered decisioning, and personalized customer experiences.

What you will do

• Lead hirify.globalAI workshops in which marketers build or prototype one or two agents and define impact measurement.
• Run 2–6 week AI Accelerator engagements, guiding customers from use-case ideation through launch and initial impact reporting.
• Conduct AI Diagnostics to assess messaging programs, data, hirify.globalAI usage, maturity, and readiness, then deliver 3–5 prioritized actions.
• Identify and prioritize AI use cases, resolve technical and organizational adoption barriers, and recommend additional Professional Services support.
• Document best practices, playbooks, solution recipes, and thought leadership for customers, partners, and internal teams.
• Collaborate with account management, customer success, professional services, product, marketing, learning, and community teams to improve products and customer-facing materials.

Requirements

• 4+ years of experience in a customer-facing technical role such as solutions consulting, sales engineering, technical account management, customer success, or marketing technology consulting.
• Experience working directly with enterprise customers, building consultative relationships, persuading stakeholders, and influencing without owning the account.
• Experience facilitating workshops, hackathons, enablement programs, or embedded consulting engagements for audiences with different skill levels.
• Working knowledge of hirify.global, including Canvas, Catalogs, Content Blocks, Liquid, and data ingestion, with the ability to identify hirify.globalAI opportunities.
• Applied AI fluency covering generative AI and agents for marketing, prompt design, guardrails, evaluation, testing, and optimization.
• Experience with MCP, LLM tooling, or building skills and templates for AI assistants.
• Ability to build business cases and/or measure ROI on AI investments, particularly for a credit consumption model.
• Marketing technology knowledge in at least two of the following areas: AI and LLMs, SaaS, marketing automation, marketing analytics, APIs, SQL and Liquid, or mobile.
• Strong written and verbal English language skills; ability to structure plans, prioritize multiple engagements, and break complex problems into solvable components.

Nice to have

• Hands-on experience with Agent Console, Operator, Decisioning Studio, or Content Optimizer.
• Depth in retail and eCommerce, QSR, gaming, media, or financial services.

Culture & Benefits

• Hybrid ways of working with a curated in-office experience focused on community, connection, and innovation.
• Benefits may include equity, retirement and employee stock purchase plans, flexible paid time off, and medical, dental, vision, life, and disability coverage.
• Family services include fertility benefits and equal paid parental leave.
• Professional development includes career pathing, learning platforms, and a yearly learning stipend.
• Employee Resource Groups, volunteer opportunities, donation matching, and a collaborative culture are available.
• The role includes up to 25% travel at peak times.

Hiring process

• hirify.global may use AI-assisted tools to analyze application materials, support scheduling and interview recording, and summarize interview notes; hiring teams remain responsible for decisions.
• Candidates may opt out of AI-assisted application review through the application form. Candidates applying for roles based in New York City or residing there may request an alternative selection process or reasonable accommodation under NYC Local Law 144.