Technical Customer Support

Location: Milton, Ontario, Canada

Salary: CAD 87,125 per year

Company

Part of the Freudenberg Group, hirify.global operates in the medical manufacturing sector.

What you will do

• Clarify offer, delivery, cost, and order-entry details with sales managers and relevant departments.
• Control order and production progress and coordinate activities across departments, including design, manufacturing, project management, and industry teams.
• Evaluate contract urgency and prepare spare-parts business information for operating subsidiaries and, where necessary, Key Account Managers.
• Maintain order data in ADAM and coordinate technical changes and changes to the scope of delivery.
• Ensure timely customer delivery, coordinate shipping, and organize and participate in customer acceptances and third-party inspections.
• Support export-control compliance, order-processing improvements, and customer training delivery.

Requirements

• Skills developed through formal training or work experience.

Culture & Benefits

• Full-time employment.
• Equal opportunity employment with a commitment to diversity and inclusion.