Windows Cloud Engineer (Mid-Level)

Location: Remote from Sofia, Bulgaria

Company

hirify.global is a global professional services company delivering digital, cloud, security, technology, and operations services across more than 120 countries.

What you will do

• Provide independent Level 2 support for Windows Server environments, maintaining stability, availability, and performance.
• Act as the primary escalation point for L1 engineers and collaborate with Senior engineers and cross-functional teams.
• Administer and troubleshoot Active Directory, Group Policy, authentication, access, Failover Cluster environments, and clustered services.
• Support Microsoft SQL Server at application level, including service availability and application connectivity.
• Configure, secure, and maintain IIS applications, including certificates, bindings, and performance tuning.
• Investigate Zabbix monitoring alerts, perform root cause analysis, improve Ansible and Git automation, and maintain incident documentation and runbooks.

Requirements

• Strong hands-on experience administering Windows Server 2016, 2019, and 2022.
• Good working knowledge of Active Directory and Group Policy.
• Hands-on experience with IIS web servers.
• Experience supporting MSSQL Server at application level, including connectivity and services.
• Experience with monitoring and alerts; Zabbix experience is optional.
• Experience with automation and scripting using Ansible and Git.
• Good understanding of networking fundamentals and load-balancing concepts.
• Fluent English, both verbal and written, is required.
• Excellent communication skills and the ability to collaborate effectively within a team.

Nice to have

• In-depth understanding of Failover Clustering and high-availability concepts.

Culture & Benefits

• Full-time employment with flexible home office policy and on-call duties.
• 25 days of paid time off, luxury health and dental insurance, and an Employee Assistance Program.
• Career counselling, certification opportunities, food vouchers, and Multisport cards.
• Options to buy shares and bonuses for special occasions.
• Relocation bonus available.