Senior Systems & Cloud Operations Engineer

Location: Remote. Scheduled maintenance and urgent incidents may require some nights and weekends.

Company

hirify.global rebuilds vertical software businesses around AI and operates products serving Fortune 500 companies, state agencies, banks, credit unions, and higher education institutions.

What you will do

• Own production availability, monitoring, alerting, incident triage, troubleshooting, provider escalations, and on-call operations for Hirezon.
• Operate SQL Server, including backup chains, point-in-time restores, SQL Agent jobs, performance and integrity checks, upgrades, capacity planning, and clustering.
• Manage Windows Server, Active Directory, service accounts, clustering, storage, compute, hosted infrastructure, and lifecycle documentation.
• Design and improve private-cloud and public-cloud infrastructure across capacity, resilience, backup, security, architecture, modernization, and cost optimization.
• Maintain Apache, Tomcat, Java application infrastructure, TLS certificates, DNS, CDN/WAF controls, patching, vulnerability remediation, privileged access, secrets, logs, and audit evidence.
• Automate administration and operational controls with PowerShell, create reusable runbooks and checklists, and support infrastructure initiatives across portfolio companies.

Requirements

• 7+ years administering Windows Server in production for a SaaS, enterprise, or hosted application environment.
• Hands-on SQL Server operations, including backup chains, restores, point-in-time recovery, Agent jobs, index maintenance, upgrades, clustering, and personally restoring a production database to a point in time.
• Experience with Windows failover clustering, Active Directory, Group Policy, service-account dependencies, compute, storage, networking, capacity, and private-cloud, hosted, or virtualized infrastructure.
• Strong production operations experience covering monitoring, incident response, root-cause analysis, change management, operational recovery, documentation, and runbooks.
• Apache HTTP Server and Tomcat configuration, including TLS and reverse-proxy configurations for Java applications; DNS, CDN/WAF, and certificate management using Cloudflare or similar platforms.
• Strong understanding of WAF and firewall rules, enterprise vulnerability and patch management, SIEM/XDR/MDR and log tooling, alert tuning, and monitoring.
• PowerShell scripting for administration, automation, and operational checks, including logging and error handling.
• Working experience with AWS or Azure across storage, backup, compute, networking, identity, and security concepts.
• Experience with capacity planning, right-sizing, performance and cost optimization, infrastructure architecture, scalability, availability, resilience, lifecycle management, immutable or protected backups, and provider SLA management.
• Prior SOC 2, HECVAT, GovRAMP/StateRAMP, or similar audit/compliance work; availability for night/weekend on-call and scheduled maintenance; clear written communication across teams and time zones.

Nice to have

• Private-cloud, VMware, hosted, or hybrid-cloud infrastructure design and operations experience.
• Azure or AWS architecture experience beyond basic administration, plus infrastructure cost-management experience.
• Terraform, Bicep, CloudFormation, Ansible, or similar infrastructure-as-code or configuration-management experience.
• Infrastructure modernization, cloud-readiness assessment, or workload migration experience.
• SAML SSO with Shibboleth or similar platforms; Solr or Elasticsearch experience.
• Java and SQL knowledge sufficient to trace application errors into the infrastructure layer; automated backup and restore testing.
• Experience building infrastructure dashboards, capacity forecasts, or operational health reports.

Culture & Benefits

• Fully remote work with collaboration across a diverse, global team and multiple time zones.
• Scheduled maintenance and urgent incidents require some nights and weekends.
• Comprehensive health benefits, career advancement, and professional development opportunities.
• Expected to establish reusable infrastructure and CloudOps practices for other portfolio companies.

Hiring process

• Discuss personally handled production incidents and infrastructure decisions, then complete a practical recovery and troubleshooting exercise using supplied sample material.
• Review a sample hosted environment and assess its reliability, capacity, architecture, operational risks, and cost structure.
• Provide references who can speak to operational ownership; do not share confidential information or credentials from another employer.