Systems Engineer (Cloud)

Location: Palma de Mallorca, Spain. Hybrid model with two days per week of teleworking; shifts, paid on-call rotation, and more than 15% travel may be required.

Company

hirify.global is a managed service provider delivering connectivity, networking, cybersecurity, cloud, IT, IoT, and application solutions for superyachts, cruise vessels, research vessels, and other remote operations as part of the Marlink Group.

What you will do

• Design, implement, operate, and support on-premises and cloud-based IT systems, including virtualization, operating systems, backup solutions, and supporting infrastructure.
• Improve the performance, reliability, scalability, security, and efficiency of existing environments.
• Implement monitoring, alerting, capacity management, and operational reporting solutions.
• Perform advanced troubleshooting, fault isolation, incident resolution, maintenance, upgrades, patching, and recovery activities.
• Maintain asset inventories, as-built documentation, technical records, processes, and procedures.
• Meet customer support SLAs, communicate with stakeholders, and automate recurring operational tasks using scripting and automation tools.

Requirements

• Hands-on experience with virtualization technologies such as VMware or equivalent.
• Experience with Windows Server and Linux operating systems.
• Experience with public cloud platforms such as Azure, AWS, or equivalent.
• Experience with backup and recovery solutions, system monitoring and alerting tools, problem ticketing systems, and identity, authentication, and access management concepts.
• Experience with scripting and automation tools such as PowerShell and Bash.
• Experience supporting or delivering technical services directly to customers and explaining technical issues, solutions, and decisions to non-technical stakeholders.
• Experience managing priorities in operational environments, working with defined processes, ticketing systems, escalation paths, and incident-resolution teams.
• Experience collaborating with cross-functional teams in project-based and sprint-driven environments.
• Willingness to participate in paid after-hours on-call rotations, operational shifts, and required travel of more than 15%.

Nice to have

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3–5 years of experience in IT systems or cloud operations.
• Relevant systems, virtualization, cloud platform, backup, VMware, Microsoft, Linux, or cloud provider certifications.

Culture & Benefits

• Full-time, permanent employment with a competitive salary and an annual performance bonus based on individual and company achievements.
• Flexible working hours, hybrid work, private health insurance from day one, and continuous training and career growth opportunities.
• International collaboration with teams across regions and sectors in an innovation-driven environment focused on connectivity and digital transformation.
• Office benefits include breakfast, low-cost daily lunch, Thursday team lunches, fruit and snacks, a gym, a game room, and subsidized lunch tickets at selected restaurants.
• Additional discounts are available for car rentals, insurance, banks, travel agencies, and phone services.