Commercial Lines Account Manager

Location: Remote, based in Syracuse, NY, United States

Salary: $28.84–$38.46 hourly

Company

Brown & Brown provides commercial insurance services and supports clients through account management, policy servicing, and insurance market coordination.

What you will do

• Service new and existing commercial accounts with producers and Commercial Lines Customer Service Representatives.
• Handle client requests, endorsements, forms, rates, certificates, binders, invoices, and automobile identification cards.
• Review policies, endorsements, forms, rates, account files, suspense items, cancellations, and billing differences for accuracy.
• Market assigned accounts by obtaining and evaluating quotations, recommending markets, and supporting account retention.
• Coordinate premium financing with Accounting and communicate actual or potential issues to producers.
• Correspond with insurance markets and clients and accompany producers on client visits as requested.

Requirements

• High school diploma or equivalent.
• Proficient knowledge of Microsoft Windows, including Word, Excel, PowerPoint, and Publisher, with the ability to create, edit, and merge letters, spreadsheets, and labels.
• Valid Insurance Producer license in good standing for the states required to service the assigned book of business, or the ability to obtain it within 90 days of hire.

Nice to have

• CPCU and/or CIC designation.
• College degree in a business-related field.
• 1–2+ years of insurance experience or experience in a related field.

Culture & Benefits

• Meritocratic culture focused on initiative and doing what is best for customers.
• Medical/Rx, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts; eligibility and waiting periods may apply.