Senior Account Manager (UK)

Location: Hybrid in London, United Kingdom, with a minimum of two days per week in the office.

Company

hirify.global is an independent digital agency specialising in omnichannel search, social, creative content, and performance technology for global clients.

What you will do

• Lead weekly status calls and own day-to-day client communications, issue resolution, and timeline management.
• Build client relationships, identify opportunities to add value, and support account growth.
• Develop strategies and actionable briefs with Client Services and Strategy teams using client objectives, KPIs, data, insights, and market trends.
• Track performance, identify underperformance, and communicate insights that drive action.
• Maintain budgets, 4MF and invoice trackers, secure purchase orders before month-end, and coordinate billing issues with Finance.
• Mentor junior team members and new starters and share client work across the wider team.

Requirements

• 2–3 years’ experience, ideally within a digital or social agency.
• Working knowledge of Search and Social channels.
• Experience working with global accounts, including developing playbooks and delivering content at scale across markets.
• Integrated digital experience covering search, social media, website content, and AI visibility through AEO/GEO.
• Strong interest in digital media, AI, paid and owned content, social, and influencer marketing.
• Highly organised, detail-oriented, and reliable in following through.
• Confident communicator able to work with clients from different backgrounds and cultures.
• Collaborative, proactive, and calm under pressure.

Nice to have

• B2B or foodservice industry experience.

Culture & Benefits

• Hybrid working with at least two days per week in the London office.
• Values-led environment built around striving, acting together, kindness, respect, constructive feedback, and teamwork.
• Client Services culture emphasising commercial thinking, action-oriented problem solving, attention to detail, and strong relationships.