Quality Control Analyst (KYC)

Location: Hybrid role based in London, Greater London, United Kingdom. A valid working permit for Singapore is mandatory.

Company

hirify.global is a managed services, consulting, and technology solutions provider for financial institutions, focused on financial services operations and technology-enabled services.

What you will do

• Manage a small to medium-sized group of KYC analysts and act as the team’s KYC subject matter expert.
• Perform quality control and sign off KYC files, screening, client outreach, and related records in line with client expectations and contractual SLAs.
• Provide training, guidance, and solutions for escalations and operational issues.
• Engage with stakeholders and clients to deliver project work within agreed SLAs.
• Manage capacity and prioritization across competing demands.
• Help define procedures, standards, best practices, and continuous improvement initiatives for quality and cycle-time performance.

Requirements

• Demonstrable QC/QA experience delivering high-quality work.
• KYC SME-level knowledge across low- to high-risk jurisdictions and complex and non-complex structures.
• Proven experience with PEP, sanctions, and negative media screening.
• Proven experience performing financial crime risk assessments of clients.
• Strong knowledge of KYC processes, client onboarding, key controls, compliance/AML, and investigation functions in banking.
• Experience building and maintaining KYC processes and applying regulatory requirements and client procedures consistently.
• Ability to multitask, prioritize competing demands, and maintain strong attention to detail.
• Excellent communication skills and experience communicating professionally with stakeholders and clients.
• Experience in a client-facing role and in leading or guiding KYC teams.

Culture & Benefits

• Full-time fixed-term contract role.
• Client-facing work within a fast-growing managed services business.
• Hands-on, pragmatic, flexible, and entrepreneurial working approach.
• Equal opportunity employer with reasonable accommodations available during recruitment and employment.

Hiring process

• Submit the application in English as soon as possible while the selection and interview process is ongoing.
• If selected, a team member will contact the candidate within four weeks.