Relationship Manager (HCM)

Location: Charlotte, NC, USA. Employee must be legally authorized to work in the United States; up to 15% domestic travel may be required.

Company

hirify.global provides people-first HCM technology through hirify.global People Cloud, covering talent management, HR and payroll, workforce management, and employee engagement.

What you will do

• Build and maintain client relationships while serving as a trusted advisor on HCM solutions.
• Assess client needs and provide consultative guidance on HCM best practices, talent management, and technology adoption.
• Communicate the value of core HCM solutions and identify upsell and cross-sell opportunities, including talent solutions.
• Collaborate with support and operations teams to deliver a seamless client experience.
• Refer clients to HR Services, Talent Services, and 401(k) offerings as appropriate.
• Meet performance metrics for client engagement, sales activity, and revenue growth.

Requirements

• High school diploma or equivalent required.
• At least 3–5 years of experience in sales, account management, or client services, preferably in HCM technology, financial services, or a related industry.
• Experience consulting with clients, identifying needs, and selling solutions that create business value.
• Strong understanding of relevant industry concepts, regulations, and best practices.
• Excellent written and verbal communication skills, including the ability to simplify complex topics.
• Demonstrated success building client relationships and identifying upsell and cross-sell opportunities.
• Experience with CRM systems and sales enablement tools.
• Ability to work independently and collaborate effectively with internal teams.
• Adaptability to a fast-paced sales environment and commitment to continuous learning.

Nice to have

• Bachelor’s degree in business, human resources, finance, or a related field.

Culture & Benefits

• Full-time exempt employee position.
• Work involves prolonged periods of sitting at a desk and using a computer; lifting up to 15 pounds may be required.
• Domestic travel of up to 15% may be required.
• Equal opportunity workplace with an open-minded, merit-based culture.