Director, Operational Resilience

Location: Atlanta, Georgia, with work-at-home locations in South Carolina, Connecticut, New York, Georgia, and Massachusetts.

Annual base salary: $136,560–$168,560, plus potential incentive opportunities.

Company

hirify.global provides financial services focused on improving individuals’ and communities’ financial futures.

What you will do

• Lead implementation and ongoing evolution of the enterprise Operational Resilience Framework through a multi-year roadmap.
• Establish governance structures, operating procedures, standards, performance metrics, and program maturity reporting.
• Build executive sponsorship and coordinate stakeholder engagement, workshops, steering committees, governance forums, and change management.
• Coordinate identification of Important Business Services, service mapping, dependency analysis, and resilience gap identification.
• Facilitate impact tolerance recommendations, enterprise testing exercises, and scenario-based assessments.
• Track vulnerabilities, remediation, regulatory readiness, executive reporting, and continuous improvement.

Requirements

• Bachelor’s degree in Business, Risk Management, Information Technology, Finance, Operations, or a related field; an equivalent combination of education and experience is considered.
• 8–12 years of experience in Operational Resilience, Business Continuity, Enterprise Risk Management, Technology Risk, or Operational Risk.
• 5+ years leading cross-functional programs or strategic initiatives.
• Experience working with executive and senior leadership teams and driving change across multiple stakeholder groups.
• Experience developing governance frameworks, policies, processes, or operating models.
• Executive presence, stakeholder management, relationship building, consensus building, and influence without authority.
• Enterprise mindset, problem solving, risk identification, decision facilitation, prioritization, program management, organizational change management, governance management, workshop facilitation, and delivery focus.
• Strong executive communications, presentation, facilitation, negotiation, written communication, storytelling, and change advocacy skills.

Nice to have

• Experience implementing or supporting an Operational Resilience program.
• Experience in financial services, insurance, banking, asset management, or another highly regulated industry.
• Experience facilitating enterprise-wide workshops and stakeholder engagement efforts.
• Experience with process mapping, service mapping, or dependency analysis.

Culture & Benefits

• Purpose-driven culture focused on access to financial opportunities, inclusion, and collaboration.
• Health, dental, vision, and life insurance plans.
• 401(k) plan with company matching contributions of up to 6% and an employer-paid cash balance retirement plan.
• Tuition reimbursement of up to $5,250 per year.
• 20 paid time-off days, nine paid company holidays, a flexible Diversity Celebration Day, and 40 hours of paid volunteer time annually.