Director, Business Operations (Healthcare)

Location: Remote in Florida, Georgia, Missouri, Michigan, or Kentucky; travel up to 25% may be required. Must be authorized to work in the United States without current or future employment-based visa sponsorship.

Pay range: $107,700–$199,300 per year.

Company

hirify.global provides healthcare services focused on improving access to care for individuals, families, and communities.

What you will do

• Direct and oversee enterprise business operations within state, federal, and enterprise compliance requirements.
• Develop workforce strategies and coordinate stakeholders, dependencies, service levels, and operational objectives.
• Lead change, growth, transformation, quality, and continuous-improvement initiatives using data, technology, and innovation.
• Direct membership-related initiatives from business-needs assessment and strategy through deliverables and ROI management.
• Design and implement business-operations policies, procedures, and practices with key stakeholders.
• Build relationships with health plans, business units, IT partners, and regulators; serve as an escalation point to minimize provider and member impact.

Requirements

• Bachelor’s degree or equivalent related experience.
• 7+ years of operations-management experience.
• Experience leading large-scale change, implementation, digital/technology, or financial-management efforts through data analysis and insights.
• U.S. work authorization is required; employment-based visa sponsorship is unavailable now and in the future, including H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, and CPT.
• Preferred experience establishing clear governance structures across lines of business.
• Preferred: 5+ years of healthcare experience across multiple operations areas, such as Enrollment/Billing, Claims, Provider Data, Configuration, Member Services, Contact Center, Medical Management, Network, or IT.

Nice to have

• Project Management Professional (PMP) certification.
• Lean Six Sigma certification, such as Green Belt, Black Belt, or Master Black Belt.

Culture & Benefits

• Full-time position with remote work in the listed U.S. states.
• Benefits include health insurance, 401(k), stock purchase plans, tuition reimbursement, paid time off, and holidays.
• Compensation may include additional incentives and is adjusted based on skills, experience, education, job-related factors, and employment status.
• Equal opportunity employer committed to diversity and consideration of qualified applicants in accordance with applicable law.