Director of Clinical Operations, Strategy, and Innovation (Healthcare)

Location: Remote USA

Salary: $182,000–$247,000 annually

Company

Healthcare company improving the health and well-being of older Americans through an integrated care platform combining advanced data and AI with clinical and service experiences.

What you will do

• Design organization-wide strategies and system workflows tied to clinical and operational outcome metrics.
• Streamline care coordination, including faster laboratory services and preventive screenings.
• Expand member engagement across clinical services and channels and optimize member encounters.
• Build and scale cross-channel clinical programs that meet members where they are.
• Partner with clinical, product, technology, and frontline teams to move initiatives from pilots to full-scale rollout.
• Manage directly and through influence, using data analysis and probabilistic models to identify performance drivers and enable frontline clinicians.

Requirements

• 8+ years of high-ownership operational leadership in complex, fast-moving, or regulated environments such as technology operations, healthcare operations, marketplace operations, or strategy and operations.
• Proven ability to map, optimize, and scale cross-functional processes that drive core business metrics.
• Comfort building quantitative models, evaluating experiments probabilistically, and distinguishing true signals from data noise.
• Ability to connect broad strategy with hands-on problem solving, including fixing workflows manually while developing automated solutions.
• Experience guiding cross-functional teams directly and laterally with a frontline-first mindset.

Nice to have

• Experience quickly mastering intricate operational domains; healthcare or value-based care experience is a plus but not required.
• Pragmatic curiosity about modern technology tools, including LLMs and prompting for workflow optimization.
• High comfort with ambiguity and rapid change cycles.

Culture & Benefits

• High-trust, flat organization focused on clear thinking, speed, and tangible clinical results.
• Collaborative, low-ego environment with colleagues from healthcare and non-healthcare backgrounds.
• Employer-sponsored health, dental, and vision plans with low or no premiums.
• Generous paid time off, parental leave, and a $100 monthly mobile or internet stipend.
• Stock options for all employees and a 401(k) program.
• Total rewards apply to full-time employees; bonus eligibility excludes Director-level and above roles.