Production Training Support Communications Analyst (Remote)

Location: United States; fully remote

Salary: $71,150–$75,000 annually

Company

hirify.global delivers innovative information technology services and solutions to government agencies, including the Department of Veterans Affairs.

What you will do

• Partner with Scrum Masters, Product Owners, Business Analysts, and Developers to understand technical changes and create clear, user-friendly communications.
• Prepare release notes, deployment announcements, sprint and PI updates, FAQs, success stories, and readiness materials.
• Maintain communication timelines aligned with Agile sprints, increments, and release cycles.
• Manage and update intranet pages, email distributions, collaboration platforms, and knowledge repositories.

Requirements

• Bachelor’s degree in communications, or commensurate experience with training and support systems.
• 5–8 years of work experience.
• Strong writing and storytelling abilities, especially for simplifying technical concepts for non-technical audiences.
• Strong organizational skills and the ability to manage multiple communication threads simultaneously.
• Willingness to learn technical concepts and collaborate with cross-functional teams.
• Ability to obtain and maintain a Suitability/Public Trust clearance.

Nice to have

• Experience with collaboration and work-tracking tools such as Jira, Confluence, Teams, or SharePoint.
• At least 1 year of experience in the software industry using Agile methods.

Culture & Benefits

• Meaningful government IT work in a collaborative environment focused on continuous improvement.
• Employee Assistance Program, corporate discounts, pet insurance, and a flexible work environment.
• Learning and development platform, certification preparation content, and training, education, and certification assistance for full-time employees.
• Referral Bonus Program and Internal Mobility Program.

Hiring process

• Virtual video interview with the hiring manager and/or team; the camera must be on and a valid photo ID must be presented during each interview.
• Enhanced biometric identity verification and background screening, including criminal history, education, and employment history verification.