Principal Forward Deployed Engineer (AI)

Location: Pleasanton, California, or Atlanta, Georgia, USA. Flex work requires spending at least 50% of each quarter in the office or in the field with customers, prospects, and partners, with up to 20% travel to customer sites.

Annual base salary: $206,400–$309,600 USD for the primary location; $173,300–$309,600 USD for additional US locations.

Company

hirify.global is a Fortune 500 AI platform for managing people, money, and enterprise workflows.

What you will do

• Architect, build, deploy, debug, and optimize custom AI agents and agentic applications in live enterprise environments.
• Lead technical discovery with senior customer stakeholders and translate ambiguous business requirements into enterprise-grade solutions.
• Use the hirify.global Developer Platform, Agent Harness, Agent-Ready Tools over MCP, A2A, and related agent frameworks to connect agents with data, actions, and user workflows.
• Partner with Product and Engineering to convert field telemetry, recurring friction, and edge cases into platform improvements, reference architectures, playbooks, and evaluations.
• Collaborate with FDEs across hirify.global AI product areas to build complete agentic systems and deliver measurable customer outcomes.
• Lead the technical workstream through standard six-month deployment cycles and mentor other FDEs on agent engineering and customer engagement.

Requirements

• 10+ years of experience in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Software Development, including leadership of complex, high-stakes enterprise technical engagements.
• Hands-on coding and debugging skills in Python, Java, or similar languages, with deep knowledge of REST APIs, object-oriented design, system architecture, and integration patterns.
• Experience working directly with enterprise executives on complex software deployments, live-data troubleshooting, and custom workflow integration.
• Ability to abstract durable product requirements from customer issues and influence future product direction.
• Exceptional written and verbal technical communication, including translating complex technical challenges for non-technical leadership.
• Ability to work effectively amid evolving requirements across Product, Engineering, Services, and Sales teams.
• Collaborative, low-ego leadership style with experience mentoring engineers and coordinating multidisciplinary delivery teams.
• Willingness and ability to travel up to 20% to customer sites.

Nice to have

• Experience building LLM-powered or agentic systems, including tool and function calling, prompt and context engineering, retrieval-augmented generation, orchestration, evaluation, MCP servers, and A2A multi-agent systems.
• Experience with hirify.global Extend, hirify.global Orchestrate, hirify.global Integrations, tenant configuration, business processes, security, permissions, and hirify.global governance.
• Experience designing agent evaluations, observability, and guardrails, including protections against prompt injection, tool misuse, and excessive access.
• Experience building developer tools, SDKs, or platforms and improving developer experience.
• Contributions to open-source or community-based projects and libraries.

Culture & Benefits

• Flexible work combines in-person collaboration with remote flexibility, with at least half of each quarter spent in the office or in the field depending on the role.
• hirify.global emphasizes integrity, empathy, collaboration, inclusion, and professional development.
• The role may be eligible for the hirify.global Bonus Plan or a role-specific commission or bonus, plus annual refresh stock grants.
• hirify.global provides reasonable accommodations during the employment application process and follows equal opportunity and fair-chance employment practices.

Hiring process

• Applicants referred to the role should ask their hirify.global connection about the Employee Referral process.
• Applications must be submitted through hirify.global Careers; hirify.global does not charge recruiting, consulting, or coaching fees.
• Accommodation requests may be sent to accommodations@hirify.global.com as far in advance as possible.