Director, HR Solutions (AI)

Location: Remote, United States

Company

hirify.global provides an enterprise agentic AI platform for HR, IT, and Finance that handles employee cases, approvals, and transactions across systems such as Workday, SAP SuccessFactors, and ServiceNow.

What you will do

• Own the HR domain for AI agents handling payroll issues, time-card exceptions, benefits enrollment and life events, and job and compensation changes.
• Design cross-system workflows that detect errors, investigate root causes, route approvals, and explain outcomes to employees.
• Define edge cases, create realistic test scenarios, review agent behavior, and measure errors prevented, rework hours saved, and resolution time.
• Tailor agents to customer HR policies, pay rules, union agreements, and system configurations during implementations and escalations.
• Advise HR leaders on process redesign, rollout, and change management, and bring implementation learnings into the product roadmap.
• Represent hirify.global in discovery calls, demos, workshops, RFPs, webinars, customer advisory boards, and analyst briefings; there is no sales quota.

Requirements

• 12+ years in HR, including 5+ years leading HR operations, HR shared services, or payroll in a large enterprise of 5,000+ employees, or leading HR operations and payroll transformations for such enterprises at a consulting firm, payroll provider, or HCM implementation partner.
• Hands-on ownership of high-volume payroll, time and attendance, benefits enrollment and life events, and job and compensation transactions.
• Functional knowledge of how HR, time, benefits, and payroll systems exchange data, including platforms such as Workday, SAP SuccessFactors, Oracle HCM, UKG, or ADP.
• Leadership of at least one HR technology implementation or HR transformation from design through go-live.
• Ability to read process flows and API specifications conceptually, write structured requirements, and test system behavior; coding is not required.
• Ability to size processes by volume, rework hours, and error cost and build the business case for automation.
• Working knowledge of US HR compliance, including FLSA and overtime, multi-state wage, hour and tax rules, FMLA, ACA, and ERISA.
• Executive presence with CHRO-level audiences, including workshop facilitation, vision presentation, and handling skeptical questions.
• Experience using generative AI tools and a perspective on where AI is useful and where it is not.

Nice to have

• Experience with organizations operating several HR, time, benefits, and payroll vendors side by side.
• Global HR operations or payroll experience across multiple countries.
• Experience at a payroll provider, benefits administrator, HCM implementation partner, or HR transformation consulting practice.
• Hands-on experience with ServiceNow HR Service Delivery, Workday Extend or Studio, RPA, or workflow tools.
• CPP, CEBS, SHRM-SCP, Workday Pro, or similar certification.
• Exposure to HR processes connected with IT and Finance, including access changes on job moves and payroll-to-general-ledger posting.

Culture & Benefits

• Opportunity to build a new HR AI practice and grow a team as it scales.
• Work across Product, Engineering, customers, and Sales, reporting directly to a co-founder.
• Use HR operations experience and real enterprise edge cases to shape the product and agent rules.