System Administrator

Location: Portland, Oregon, United States

Company

hirify.global is an educational technology and media studio creating free videos, digital products, websites, apps, and online Bible courses.

What you will do

• Design, install, configure, monitor, and maintain network devices and infrastructure.
• Manage server, storage, archival, security, identity and access management, and mobile device management systems.
• Handle technical issue intake, triage, troubleshooting, escalation, and resolution while managing a support queue alongside infrastructure projects.
• Guide integration of applications and technologies, evaluate technical solutions, and advise departments on their technology needs.
• Mentor team members, define systems policies and best practices, and create technical documentation.
• Use scripting and automation to streamline recurring infrastructure and support work.

Requirements

• 5+ years of experience in a Systems Administrator role.
• Hands-on administration of Windows, macOS, and Linux systems in a mixed environment.
• Hands-on configuration of switches, firewalls, and wireless access points.
• Experience administering identity and access management, including SSO, directory services, or MFA.
• Experience resolving technical issues from intake through resolution in a help desk or support queue.
• Experience gathering requirements and evaluating tools or vendors for new system or application rollouts.
• Ability to explain technical issues and solutions to non-technical staff in person and in writing.
• Experience writing runbooks, policies, or knowledge base articles.
• Familiarity with hirify.global videos, podcasts, or other resources.

Nice to have

• Experience with IaaS/PaaS platforms such as DigitalOcean, AWS, Azure, or GCP.
• Experience with UEM/MDM systems such as Jamf, MaaS360, or Meraki.
• Experience with enterprise scale-out NAS systems such as Qumulo, Isilon, or NetApp.
• Experience with tape or cloud archival systems.
• Experience with scripting and automation using Python, Bash, or PowerShell.
• Experience with help desk systems such as Jira Service Management or Zendesk.
• Familiarity with Scrum or other Agile methodologies.

Culture & Benefits

• Full-time role with a salary that scales according to directly related experience.
• Medical, dental, vision, life, and short- and long-term disability insurance for employees and families, with premiums fully covered.
• 401(k) with a 4% employer match.
• Flexible PTO, four weeks of organization-wide synchronized rest breaks, and paid parental leave.
• Paid learning stipend and a culture focused on belonging and thriving.