Operations Supervisor - Institutional Middle Office (IMO)

Location: Boston, United States of America

Salary: $65,000–$90,000 annual base salary plus annual target bonus

Company

hirify.global is a global financial services firm providing investor services, capital markets expertise, technology solutions, and specialist client management.

What you will do

• Supervise a small Institutional Middle Office team, assign daily responsibilities, projects, and schedules, and serve as the first escalation point.
• Review transaction processing and reporting for security and cash trades, cash transactions, loan and collateral settlement, and corporate actions.
• Ensure accuracy, completeness, data integrity, and compliance with client service and counterparty deadlines.
• Identify operational risks and process errors, recommend process and automation improvements, and coordinate audit inquiries.
• Manage employee feedback, performance, hiring decisions, career coaching, training, and disciplinary actions.
• Support client meetings, product enhancement projects, new client onboarding, and training on BBH technology and vendor products.

Requirements

• BA degree or equivalent.
• Read, write, and speak English.
• Proficiency in Microsoft Office; advanced Excel skills are preferred.
• Knowledge of industry regulations, financial markets, and vendor products such as matching utilities, custodians, and accounting platforms is preferred.
• Experience with applications such as Bloomberg, DTCC ITP, SWIFT, and FactSet.
• Ability to maintain focus on detailed information for extended periods and accurately discern numbers and number sequences.
• Ability to manage hourly and daily deadlines.

Culture & Benefits

• Partnership-oriented environment focused on collaboration, mentoring, and shared problem solving.
• Benefits include long-term savings, healthcare, income protection, professional development, and paid time off.
• Private-partnership structure with emphasis on stability, long-term client relationships, technology investment, and employee development.
• Equal opportunity employment with consideration for qualified applicants regardless of protected status.