Developer III (Copilot Studio/ServiceNow)

Location: Richmond, VA, US

Salary: $166,400

Company

hirify.global provides staffing and technical engineering assignments, including enterprise software development and systems integration roles.

What you will do

• Design and build declarative Microsoft Copilot Studio agents for request intake, pipeline monitoring, deployment verification, and automated remediation.
• Implement HITL, HOTL, and approved HOOTL controls, knowledge grounding, transparent action histories, dashboards, alerts, and centralized logging.
• Configure ServiceNow OAuth2 Registry and identity flows, RBAC coordination, token lifecycles, and Virtual Agent Bot Interconnect handoffs.
• Integrate ServiceNow REST APIs for Knowledge Base and ticketing functions while applying classification rules and DLP policies.
• Promote solutions across DEV, UAT, and PROD using managed pipelines, CI/CD gates, and compliance checks.
• Collaborate with platform operators, governance bodies, and business owners to troubleshoot connectors, IAM, RBAC, and runtime orchestration.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline.
• At least 5 years of professional experience in enterprise software development, systems integration, or Power Platform engineering.
• Proven experience building Copilot Studio agents or advanced Power Platform solutions in governed enterprise environments.
• Hands-on experience integrating Microsoft platforms with ServiceNow, including OAuth2 setup, REST API usage, and Virtual Agent Bot Interconnect.
• Proficiency with Power Platform CI/CD pipelines, environment promotion, and gated release checks.
• Strong understanding of enterprise data classification, Data Loss Prevention, and audit logging requirements.
• Excellent problem-solving and collaboration skills, with the ability to independently troubleshoot connectors, IAM, RBAC, and runtime orchestration.

Nice to have

• Experience with Azure Functions, Power Automate, and Dataverse as orchestration backplanes.
• Familiarity with enterprise IAM attestation and least-privilege design for service accounts and maker roles.
• Experience with automated packaging, deployment operations, pipeline monitoring, and incident remediation.

Culture & Benefits

• Security-conscious, compliance-focused enterprise engineering environment.
• Collaboration with platform operators, governance bodies, and business owners.
• For temporary assignments lasting 13 weeks or longer: medical, dental, vision, 401(k), and statutory sick pay where required.
• Reasonable accommodations are available throughout the employment process.