Logistics Specialist I

Location: Rogers, AR, United States — hybrid schedule with 3 days in-office and 2 days remote at the hirify.global Center of Excellence

Company

hirify.global combines transportation technology, people, and freight capacity to help companies move goods reliably and efficiently using real-time shipment data.

What you will do

• Manage daily transportation execution and the shipment lifecycle for the Cummins account using the Transportation Management System (TMS).
• Coordinate shipment planning, carrier assignments, pickups, deliveries, routing guides, and carrier networks.
• Monitor shipments, identify delays and service disruptions, and resolve operational issues, discrepancies, system errors, and carrier invoice problems.
• Maintain proactive communication with carriers, customers, and internal teams regarding shipment status, exceptions, and service updates.
• Monitor carrier, shipper, and receiver performance and support improvements in efficiency, cost savings, and customer satisfaction.
• Assist with training customer or vendor users on TMS processes and account workflows as needed.

Requirements

• High school diploma or GED equivalent.
• 0–1 years of related experience in transportation, logistics, supply chain, customer service, or a similar operational environment.
• Strong communication, organizational, and time-management skills.
• Ability to work effectively in a fast-paced environment while managing multiple priorities.
• Willingness and ability to work a hybrid schedule based out of the Rogers, AR office.

Nice to have

• Bachelor's degree in supply chain, logistics, transportation, business, or a related field.
• Experience in transportation operations, freight coordination, logistics, or supply chain management.
• Experience with a Transportation Management System (TMS), Microsoft Office Suite, or Google Workspace.
• Experience supporting dedicated customer accounts or working in a customer-facing operational environment.
• Familiarity with carrier coordination, shipment tracking, routing guides, or freight execution.
• Strong analytical and problem-solving skills, attention to detail, adaptability, ownership, collaboration, and a customer-first mindset.

Culture & Benefits

• Monday–Friday schedule during standard business hours.
• Hybrid work arrangement with 3 days in the Rogers office and 2 days remote.
• U.S. employees working more than 30 hours per week may be eligible for company-sponsored health, dental, and vision plans, 401(k) matching, financial and mental wellness benefits, parental leave, disability coverage, and life insurance.
• Eligible U.S.-based employees may also receive performance or sales incentives, equity awards, and other role-dependent compensation.