PeopleX Transformation Manager (AI)

Location: Chicago, IL; Menlo Park, CA; or New York, NY, with in-person attendance expected at least 3 days per week

Base pay: $140,000–$165,000 USD for Zone 1 locations; compensation varies by location and may be lower in Zones 2 and 3. The role is also eligible for bonus opportunities, equity, and benefits.

Company

Robinhood is building technology to democratize finance and applying frontier technologies to financial services.

What you will do

• Coordinate the PeopleX AI roadmap across People teams, prioritizing use cases by impact, feasibility, and risk.
• Own the AI Front Door for PeopleX Operations, enabling employees, managers, and contractors to receive answers and complete HR transactions with intelligent routing to human support when needed.
• Design and build AI agents, automated workflows, and knowledge solutions across Workday, ServiceNow, and the broader PeopleX technology stack.
• Partner with People Systems and Enterprise Technology to define requirements, shape platform decisions, and deliver scalable solutions.
• Redesign HR Operations processes across the employee lifecycle before automating them, while establishing responsible AI controls for a regulated company.
• Define success metrics, report impact, and build AI fluency within PeopleX Operations in partnership with Learning & Development.

Requirements

• 8+ years of experience in HR operations, HR technology, or People transformation, including significant experience leading technical programs across People, Systems, and Technology teams.
• Deep understanding of HR operations and the employee lifecycle, with experience redesigning processes and service delivery models at scale.
• Proven experience designing, building, and deploying production AI solutions such as agents, LLM-based assistants, or intelligent automation, with measurable business impact.
• Strong technical acumen in prompt engineering, workflow design, and low-code/no-code automation, plus the ability to write clear requirements for technical partners.
• Ability to lead senior stakeholders and technical partners, manage competing priorities, structure ambiguity, and turn strategy into an executable roadmap.
• Sound judgment regarding data privacy, governance, and responsible AI.

Nice to have

• Experience with Workday and ServiceNow HRSD is strongly preferred.
• Greenhouse experience is a plus.

Culture & Benefits

• High-impact, fast-moving work with ethics at the center and opportunities for career growth.
• Performance-driven compensation with bonus programs, equity ownership, and 401(k) matching.
• 100% paid employee health insurance, 90% dependent coverage, life and disability insurance, fertility benefits, and mental health benefits.
• Paid time off, sick time, company holidays, parental leave, and a flexible lifestyle wallet for wellness and learning.
• Access to AI tools, continuous AI skill-building, an eligible employee investment fund, catered meals, events, and comfortable office workspaces.