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7 дней назад

Key Attendee Success Associate

Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Ireland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR
Key Attendee Success Associate (Events): Managing VIP speaker and attendee experiences across global Web Summit events with an accent on event logistics, scheduling, customer service, and stakeholder communication. Focus on coordinating high-profile speakers, improving attendee workflows, and collaborating with personal assistants, entourages, security teams, and internal stakeholders.

Location: Dublin, Ireland; hybrid workplace. Other location: Lisbon, Portugal.

Company

hirify.global organises global technology events that connect investors, media, speakers, technology leaders, and other key attendees.

What you will do

  • Act as the internal point of contact for VIP speakers and attendees.
  • Manage logistics, scheduling, and speaker-related activities for global events in Lisbon, Doha, Rio, Vancouver, and future locations.
  • Improve processes and workflows to create an excellent attendee experience.
  • Liaise with internal teams and maintain clear communication channels.
  • Build relationships with highly regarded organisations and coordinate with personal assistants, entourages, and security teams.

Requirements

  • Ideally 3+ years of experience in relationship management, account management, or customer service.
  • Experience in the events industry in any capacity.
  • Excellent customer service skills and strong attention to detail.
  • Exceptional planning, scheduling, communication, and administrative skills, with the ability to meet deadlines.
  • Ability to work independently, manage multiple tasks, adapt to changing needs, and proactively take on new responsibilities.

Nice to have

  • Hands-on experience working with VIP clients.
  • Knowledge of the technology industry in any capacity.

Culture & Benefits

  • Hybrid and flexible working arrangements.
  • Subsidised healthcare, dental cover, employee assistance programme, and up to 6% employer pension contribution for Ireland-based employees.
  • Company MacBook, generous annual leave, and a €1000 annual wellness subsidy.
  • Access to an in-house learning and development department, workshops, online learning, and career development resources.
  • Employee community events, annual company get-togethers, charity days, and monthly wellbeing talks.

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