Onboarding Analyst (Fintech)

Location: South Africa, Poland, Bulgaria, Spain, or Malta; remote work available. Hybrid working is at the heart of the role.

Salary: €10,000–€16,000 EUR for Bulgaria.

Company

hirify.global is a stablecoin-powered financial stack for enterprises, now part of Mastercard, providing fiat and digital-asset infrastructure across 130+ countries.

What you will do

• Review customer applications and verify KYC documentation against internal policies and regulatory requirements.
• Conduct Sanctions, PEP, and Adverse Media screening, investigate potential matches, and resolve alerts.
• Perform CDD and EDD reviews for individual customers, focusing on high-risk applications and customer risk profiles.
• Make risk-based onboarding decisions, escalate complex or high-risk cases, and request additional information when required.
• Maintain accurate records, screening results, risk assessments, and decision rationale for audit readiness.
• Identify improvements to screening processes, case handling, and onboarding efficiency while working with Operations, Trading, Sales, and Management.

Requirements

• Fluent English with strong written and verbal communication skills.
• At least 2 years of KYC onboarding or customer screening experience in payments, fintech, banking, or FX.
• Strong understanding of KYC, AML, CDD, and EDD requirements for individual customers.
• Hands-on experience with Sanctions, PEP, and Adverse Media screening, including high-risk case reviews, alert investigation, and escalation.
• Strong analytical and investigative skills, sound risk-based judgement, and attention to detail.
• Ability to manage multiple cases, meet SLAs, and balance compliance requirements with a positive customer onboarding experience.

Culture & Benefits

• Initial 6-month contract.
• Flexible working hours and a hybrid-first working approach.
• Flexible holiday policy and opportunities to travel to offices around the world.
• Open, creative, diverse, and inclusive working environment with growth opportunities.