Risk and Payments Manager (iGaming)

Location: Remote in Ukraine or Poland; coverage of 12-hour day and night shifts is required.

Company

hirify.global is a talent partner that supports selected brands with recruiting and long-term talent integration.

What you will do

• Process withdrawal requests across assigned iGaming brands and platforms according to approved procedures and SLA.
• Review player deposits, withdrawals, balances, bonus activity, KYC status, payment methods, limits, and previous risk cases.
• Approve withdrawals, apply limits, initiate additional checks, or escalate cases within assigned authority.
• Conduct KYC, Source of Funds, Source of Wealth, payment-method ownership, and third-party payment checks.
• Identify suspicious financial or behavioural patterns, bonus abuse, payment fraud, multi-accounting, and account-takeover indicators.
• Coordinate with PSPs, Helpdesk, Customer Support, VIP teams, Fraud Prevention, and Operations while documenting decisions and escalations.

Requirements

• At least 2 years of relevant iGaming experience, including hands-on work with withdrawals, KYC, Risk, Payments, AML, or Fraud Prevention.
• Experience independently reviewing withdrawal requests and making decisions according to procedures, authority levels, and SLA.
• Practical knowledge of KYC, AML, Source of Funds, and Source of Wealth checks.
• Ability to analyse player financial profiles, including deposits, withdrawals, balances, bonus activity, payment behaviour, and previous risk history.
• Experience verifying payment-method ownership and identifying third-party payments across bank cards, bank transfers, and e-wallets.
• Understanding of iGaming risk patterns, including bonus abuse, multi-accounting, account takeover, payment fraud, and suspicious financial activity.
• Strong analytical skills, attention to detail, evidence-based decision-making under time pressure, and accurate case documentation.
• Ability to provide clear decision rationales and escalate high-risk cases through the correct internal channels.
• English at B2 level or higher and readiness to work high-volume 12-hour day and night shifts.

Culture & Benefits

• Flexible payment options with a choice of payment method.
• Bonuses for holidays, birthdays, work milestones, and other occasions.
• Courses and certifications are covered, with opportunities for career growth.
• Benefit cafeteria including sports, language courses, therapy sessions, and other options.
• Online and offline team-building events and industry conferences.
• New laptops and essential peripherals, including monitors and headphones.