Senior Consultant, Content & Editorial, Advice & Education

Location: Toronto, ON, Canada — Toronto-81 Bay, 25th Floor

Company

CIBC is building a relationship-oriented bank for the modern world, focused on helping clients make informed financial decisions.

What you will do

• Lead integrated content plans and manage the content calendar across the advice journey.
• Research, write, and edit financial education and market-insight content for different audiences.
• Manage content from concept through production and distribution across digital, email, social, and video channels.
• Lead video initiatives, including planning, storyboard development, reviews, and approvals.
• Collaborate with subject-matter experts and cross-functional partners, providing editorial guidance and stakeholder support.
• Ensure content meets editorial, brand, accessibility, legal, and compliance standards while improving workflows and the client experience.

Requirements

• 7+ years of experience in content development, editorial, communications, or journalism, including integrated, audience-focused content planning across multiple formats and channels.
• Strong writing, editing, editorial judgment, research, interviewing, and storytelling skills.
• Experience developing content related to financial planning and investing and simplifying complex topics for different client segments.
• Working knowledge of search engine optimization best practices and familiarity with generative engine optimization, or the ability to quickly build expertise in AI-powered search and content optimization.
• Strong relationship-building, collaboration, project management, judgment, accuracy, and prioritization skills.
• Ability to meet brand, accessibility, legal, and compliance requirements and deliver high-quality work on time.
• Familiarity with agile methodologies and commitment to continuous improvement and team collaboration.
• Legally eligible to work at the specified location; a valid work or study permit may be required.

Culture & Benefits

• Full-time regular position with a 37.5-hour work week.
• Competitive salary, incentive pay, banking benefits, a benefits program, and a defined benefit pension plan, subject to plan and program terms.
• Employee share purchase plan, vacation offering, wellbeing support, and social recognition through MomentMakers.
• Access to technological tools, growth and development opportunities, and a paid Purpose Day.
• Inclusive and accessible candidate experience with accommodation support available.

Hiring process

• An attribute-based assessment and other skills tests may be required, including simulations, coding, or French proficiency assessments.
• Artificial intelligence tools are used during the recruitment process.