Change Enablement and Adoption Co-op (AI)

Location: Toronto, ON, Canada; Toronto-81 Bay, 18th Floor. Work arrangement details, including the proportion of on-site and remote work, will be discussed during the interview.

Salary: Competitive compensation; exact amount not specified.

Company

hirify.global is a relationship-oriented bank focused on helping clients and creating meaningful impact through inclusive, values-driven work.

What you will do

• Create, update, and maintain Knowledge Central pages, job aids, process guides, and reference materials.
• Support continuous improvement through feedback-driven updates to processes and documentation.
• Maintain team repositories and SharePoint, including document naming conventions and audit-readiness standards.
• Contribute to sales campaign content, larger knowledge management initiatives, and cross-functional priorities.
• Explore Power BI use for approval and signoff tracking.
• Assist with designing and testing hirify.global AI agents to improve workflow efficiency and reduce manual effort.

Requirements

• Currently enrolled in post-secondary education and returning to full-time studies; a registered Co-op program is not required.
• Working toward or holding a degree or diploma in business, communications, technical writing, information management, or a related field.
• Experience with Microsoft Office 365, SharePoint, content or document management, and creating clear written materials.
• Strong curiosity, willingness to learn, attention to detail, critical thinking, teamwork, and adaptability to evolving tools and technologies.
• Legally eligible to work in Canada and, where applicable, able to provide a valid work or study permit.

Nice to have

• Experience with Power BI, knowledge management tools, process documentation, or testing digital and AI-enabled solutions.

Culture & Benefits

• 12-month temporary fixed-term Co-op opportunity with 37.5 weekly hours.
• Inclusive work environment with accessible candidate and employee experiences.
• Competitive compensation, banking benefits, wellbeing support, employee and family assistance programs, and points-based recognition.
• Modern workspaces and technology intended to support collaboration and innovative solutions.

Hiring process

• Applications and interviews take place in October and November, with offers planned for November.
• Applicants must submit a resume of no more than two pages, a cover letter of no more than one page, and the most recent unofficial transcript combined into one PDF in the Resume section.
• Applicants may complete an attribute-based assessment and skills tests, including simulation, coding, French proficiency, or Microsoft Office assessments; artificial intelligence tools may be used during recruitment.