Senior Technical Program Manager (Agile/Scrum)

Location: Hybrid / onsite in San Diego, California, United States

Base salary: $175,500–$263,300 USD annually

Company

hirify.global develops and operates the PlayStation hardware, network services, and entertainment ecosystem serving more than 100 million people.

What you will do

• Lead the People Technology Services team as a hands-on Scrum Master for a recurring two-week sprint cadence, facilitating planning, stand-ups, refinement, reviews, and retrospectives.
• Lead large, complex technical programs from discovery and business case through planning, execution, testing, deployment, stabilization, transition, and closure.
• Establish program outcomes, roadmaps, milestones, governance, decision rights, integrated plans, RAID logs, dependency maps, and communication rhythms.
• Coordinate Product, Integrations, Data, Security, Architecture, Human Resources, Payroll, vendors, and other teams around shared outcomes.
• Use Jira boards, dashboards, delivery metrics, and trend analysis to improve forecasting, identify risks, and support executive decisions.
• Coach delivery partners, mentor others, resolve impediments, and influence priorities and trade-offs without direct authority.

Requirements

• 8+ years of technical project or program management experience leading complex software, platform, integration, or infrastructure initiatives.
• Extensive hands-on Scrum Master experience with technical teams operating in recurring sprints and facilitating all core Scrum ceremonies.
• Deep knowledge of Agile and Scrum, including backlog readiness, story decomposition, estimation, capacity planning, sprint goals, impediment management, retrospectives, coaching, and continuous improvement.
• Proven ability to lead large, complex, multi-workstream programs covering scope, roadmaps, schedules, governance, risks, dependencies, decisions, testing, change readiness, and release delivery.
• Advanced Jira experience, including board and workflow design, sprint administration, queries, dashboards, roadmaps, and program-level reporting.
• Demonstrated use of delivery data and sprint or program metrics to improve forecasting, influence priorities, communicate risk, and drive measurable improvement.
• Strong technical literacy across the software development lifecycle, enterprise platforms, cloud services, and release practices.
• Executive-level stakeholder management, facilitation, and communication skills, including translating between technical teams, business leaders, and senior decision-makers.

Nice to have

• CSM, A-CSM, PSM, PMI-ACP, PMP, or comparable certification.
• People Technology or HR Technology experience, including Workday or comparable enterprise platforms.
• Experience with Jira reporting extensions or visualization tools such as eazyBI, Power BI, or Tableau.
• Experience mentoring others, resolving conflict, and influencing outcomes without direct authority in global, matrixed environments.
• Experience coordinating globally distributed teams, strategic vendors, or enterprise programs involving significant organizational change.

Culture & Benefits

• Hybrid working policy with base pay determined by job-related factors including knowledge, skills, experience, and location.
• Medical, dental, and vision coverage; matching 401(k); paid time off; wellness program; and employee discounts on Sony products.
• Eligibility for a bonus package.
• Background checks are conducted at the offer stage, including criminal background checks for some roles.
• Sony is an Equal Opportunity and Fair Chance employer.