Data Center Facility Operations Lead (AI)

Location: Sydney, Australia. Hybrid policy: staff are expected to work from an Anthropic office at least 25% of the time; some roles may require more office time.

Company

Anthropic develops reliable, interpretable, and steerable AI systems intended to be safe and beneficial for users and society.

What you will do

• Define facility operations strategy, including SLAs, incident management, monitoring, and reporting standards.
• Oversee third-party deployment, commissioning, and maintenance of switchgear, technology cooling systems, computer room air handlers, and related infrastructure.
• Establish operational expectations and standards across critical facility domains, minimizing risk and improving incident response.
• Improve time to market and equipment availability while reducing cost and operational complexity.
• Scale operations through best-practice optimization of bills of materials, logistics, and physical processes.
• Manage partner relationships and coordinate with design, engineering, and capacity-planning teams.

Requirements

• 10+ years of experience in data center facility operations as a manager, engineer, technical lead, or related role.
• Proven track record overseeing a portfolio of mission-critical systems.
• Subject-matter expertise in facility operations process development, including deployment, commissioning, and maintenance.
• Experience managing third-party partner relationships.
• Bachelor’s degree in a relevant field or an equivalent combination of education, training, and practical experience.

Nice to have

• 15+ years of experience managing operations for large-scale data centers.
• Understanding of AI/ML workloads, including power, cooling, and network connectivity.
• Experience with technology cooling solutions such as rear-door heat exchangers or cooling distribution units.
• Experience managing third-party data centers, colocation operators, or contract staffing vendors.
• Familiarity with data center commissioning, including commissioning plans, criteria, and handover reviews.

Culture & Benefits

• Collaborative environment focused on large-scale AI research and trustworthy, steerable AI systems.
• Competitive compensation and benefits, optional equity donation matching, generous vacation, and parental leave.
• Flexible working hours and office collaboration.
• Visa sponsorship is available, although sponsorship cannot be guaranteed for every role or candidate.
• Anthropic provides immigration-lawyer support for sponsored candidates.

Hiring process

• Applicants should review Anthropic’s policy on AI usage during the application process.
• Legitimate recruiter communications come from @anthropic.com addresses or identified vetted recruiting agencies; recruiters will never request money, fees, or banking information before the first day.