Junior Associate Director, Operations Training

Location: Toronto, ON, Canada; hybrid workplace

Salary: CAD 68,250–100,100 yearly

Company

hirify.global, part of Mitsubishi UFJ Financial Group, provides fund administration, asset services, banking, and fund financing to more than 480 global investment firms across 14 locations.

What you will do

• Support onboarding and ongoing development for Operations staff.
• Design, deliver, maintain, and continuously improve operational training programmes aligned with business and regulatory requirements.
• Partner with Operations teams to improve global training standards, digitise content, align regional deliverables, and ensure learning materials are engaging and audience-appropriate.
• Deliver instructor-led and virtual training sessions for operational teams.
• Develop, review, and maintain training materials, SOPs, and supporting learning documentation.
• Track training completion, learner feedback, and effectiveness metrics; maintain accurate, controlled, audit-ready documentation and escalate risks or capacity concerns.

Requirements

• Bachelor’s degree in Business, Finance, Operations, Learning & Development, or a related discipline.
• 4+ years of Fund Administration or Investor Operations experience.

Nice to have

• Professional training or learning qualifications, such as CIPD, Train-the-Trainer, or an instructional design certification.

Culture & Benefits

• Hybrid working environment with a connected, innovation-focused culture.
• Opportunities for learning and development within a global financial group.
• Equal opportunity employer.
• Recruitment may use Artificial Intelligence tools to assess application alignment; all recommendations are reviewed by the recruitment team.
• This is a backfill position.

Hiring process

• Only candidates progressing to the interview stage will be contacted.