Staff Site Reliability Engineer (AWS/Kubernetes)

Location: Remote role based in or primarily covering the LATAM region

Company

hirify.global provides card-issuing technology for banks, fintechs, and digital brands worldwide.

What you will do

• Design, build, and operate reliable software, cloud infrastructure, and reusable automation for global payments services.
• Own reliability improvements from investigation and design through delivery, follow-up, and production validation.
• Improve metrics, logs, traces, alerts, deployment safeguards, recovery automation, client onboarding, deployments, and disaster recovery.
• Partner with product engineering teams on service health, safe self-service capabilities, design reviews, and code reviews.
• Participate in the 24/7 on-call rotation, lead technical incident response, and complete incident-review actions that reduce recurrence.
• Share knowledge, improve runbooks, and mentor engineers in reliability practices.

Requirements

• 3+ years of experience in Site Reliability Engineering or a closely related role.
• Strong understanding of cloud networking, distributed systems, and service architecture.
• Experience writing tested, maintainable production code in Python, Go, Java, Kotlin, Scala, or a comparable language.
• Hands-on experience with AWS, Docker, GitHub Actions, Terraform, and Kubernetes, ECS, or EKS.
• Experience with observability, CI/CD, production automation, and infrastructure as code.
• Understanding of cloud security and identity management, including AWS IAM and Active Directory.
• Experience applying SLIs, SLOs, and SLAs to assess service health and guide engineering priorities.
• Ability to troubleshoot complex systems and turn operational problems into maintainable software or automation.
• A degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• Desire to learn, grow, and collaborate with an engineering team.

Culture & Benefits

• Remote work with a distributed team across multiple time zones, with primary coverage of LATAM.
• Ownership of reliability improvements from discovery through production.
• Work with engineering teams on services supporting global payments.
• Support for ongoing career growth and development.
• Diverse, collaborative, mission-driven engineering culture.